Items Tagged with 'merchants'

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EMV is coming to the U.S.

Massive smartcard adoption will reduce fraud but require extensive replacement of cards and readers.
March 8, 2013
The EMV (Europay, MasterCard, and Visa) standard serves as the backbone for future payment technologies.
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CUs Tap Into ‘Buy Local’ Movement

Rewards program taps into the power of social media.
February 11, 2013
Merchant-funded loyalty program helps CUs connect with consumers and merchants—and compete with mega banks.
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Will EMV Chips Reduce Card Fraud?

Major credit card firms are trying to transition to a more secure card.
May 21, 2012
Major credit card firms are trying to transition to a more secure card.
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There’s an App (But No Swipe) for That

New payment systems are waiting for consumer demand and merchant acceptance.
November 1, 2010
Merchants won't spend infrastructure dollars on technology that isn't in great demand by consumers.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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