Items Tagged with 'experience'

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Execute Your EMV Plan

Most CUs are 'not far along' on EMV implementation.
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Most CUs are 'not far along' on EMV implementation.
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Compete on Experience, Not Price

Ask qualifying questions to discover members’ life stages.
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Have a clear member interaction process.
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It’s a Big World, But There’s No Place Like Home

You needn’t stray far to experience a diverse environment for engagement and discovery.
Lora Bray
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Home is where we can make the biggest impact.
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Humanizing Service in the Age of Technology

Personalize the banking experience to enhance member relationships.
Frank Natoli
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As much as technology can minimize human interactions, it can also help CUs strengthen member relationships.
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CUNA Tools October 2010

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Training options include events, member seminars, and Front Line Newsletter


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