ARTICLES
Compliance Matters
Do the risk-based-pricing notice requirements apply to business purpose credit?
March 1, 2013
The Fair Credit Reporting Act requirements only apply to consumer credit.
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Tread carefully through the maze of bugs, fixes, patches, and upgrades.
September 23, 2012
A column about credit unions and the book “The Hitchhiker’s Guide to the Galaxy."
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Process improvement can help CUs improve member service and cut costs.
March 25, 2011
How will your CU deal with earnings pressures: With layoffs or growth enabled by improved efficiencies?
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Continuous process improvement is one of the most important ways operations and technology can support the CU.
September 13, 2010
Reduce costs and improve quality by implementing a Six Sigma program.
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