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Understanding Unclaimed Property

Prevent escheatment and improve member retentions.
April 18, 2012
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Member relationships are the lifeblood of your business. But many CUs lose members through the escheatment of dormant and lost accounts each year.
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 CU Donations Feed Thousands

 ‘Make your impression count in a positive way.’
February 1, 2012
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Insights from Noelle Fischer-Herbert, vice president, corporate development, Pacific Service CU, Walnut Creek, Calif.
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Special Report: America's CU Conference

Remarry Your Members

Don’t treat members like they’re interruptions; celebrate them.
June 22, 2011
One Comment
The customer-service bar has been set so low, it’s become relatively easy to excel at it.
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Embrace New Lending Strategies

How does your CU plan to rebuild its loan portfolio this year?
April 11, 2011
Steve Rick
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The flood of new regulations makes this an ideal time to discuss the CU difference with your members.
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A Lending Conundrum

CUs struggle to balance members’ lending needs with increasing compliance requirements.
March 1, 2011
Judy Dahl
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CUs must balance compliance and member service.
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A Tale of Opportunities

"It was the best of times, it was the worst of times..."
August 30, 2010
Bill Klewin
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How might Charles Dickens's sage narrative apply to credit unions today? It's easy to focus only on the difficulties credit unions face right now. Afterall, there are many reasons for gloom.
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June 13 Cover

Credit Union Magazine

• June digital edition

June 2013

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What's Popular

Popular Stories

Serving Low-Income Populations Requires Innovation

Why Should CUs Care about Immigration Reform?

How to Build Community Partners

Reach the Underserved

Small CUs Seek Ways to Work Together

Recent Discussion

We utilized this product for a few months right now, but it doesn't seem to have much value in comparison to our other online tools. Good concept, works well. It just seems that our membership is not interested.

You make a good point, Wally. I should have caught that one. I'll take that out tidbit.

According to the article, "Bankrate.com examined 56 high-yield checking accounts...and found the average annual percentage yield (APY) to be 1.64%—nearly 33% higher than the average interest-bearing checking account (0.05%)." By a show of hands, who thinks a 1.64% APY is only roughly 33% higher than a 0.05% APY? Hmmm...

Steve, As always, the E-Scan provides key strategic insights for credit unions to consider. When it comes to reaching Generation Y (trend number 10), one of the best things credit unions can do is to target mom and dad. Research indicates that most young people start their first "bank" experience where their parents recommend. So to reach Gen. Y, go after mom and dad. Mark

Ed, this is correct: 100% is a 1-to-1 relationship, not 1%, which is a 1 to 100 relationship.

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