Items Tagged with 'transaction'

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Five Reasons CUs Can’t Afford to Wait on Mobile

Already a game-changer, mobile technology’s impact on financial services has only begun.
Members increasingly rely on the mobile channel as their primary form of communication.
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Combine Member Information with Sound Judgment

CUs are taking a more personal approach to member service.
Investing in member-centric strategies can ensure a CU’s long-term competitiveness.
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Workforce Utilization Part II

Calculate Your Scheduling ROI

Workforce utilization analysis helps CUs find opportunities to rein in labor costs.
Failing to optimize workforce productivity leads to further squeezing of already tight margins.
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Performance Data: Your Best Information Is Inside Your Branch

Use branch data to pinpoint labor costs, productivity, and other measures.
While collecting, analyzing, and using internal metrics isn’t a simple task, this highly focused information is invaluable.
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Compliance Q&A: FACT Act

FACT Act risk-based pricing regulations go into effect on Jan. 1.
What are the timing rules for the FACT Act risk-based pricing regulations that go into effect Jan. 1, 2011?
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Multitasking Branches

As basic transactions go online, branches are adding movie nights, free Wi-Fi, and kids’ playrooms.
Ten years from now, members might be more likely to visit your branch for mocha lattes than for money orders.
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CUs Catch Mobile Wave

U.S. institutions are gaining on the rest of the world.
Last October, I was in Kenya with World Council of Credit Unions representatives. As I bounced along a rural road outside Nairobi, two of my Kenyan traveling companions had this conversation:
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CUs Catch Mobile Wave

U.S. institutions are gaining on the rest of the world.
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