Items Tagged with 'mobile'

ARTICLES

Mobile Banking: Members vs. Customers

In some ways, CUs are ahead of their bank counterparts in this area.
March 10, 2014
There are big differences in how CU members and bank customers use mobile banking.
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Special Report: Data Security Part II

Three Fundamentals of Data Security

People want to perform their jobs securely, but they don’t always know how.
February 17, 2014
‘Transform staff from your biggest security weakness to your biggest security strength.’
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Firm Dons 'Black Hats' to Appraise Apps' Security

IDentity Theft 911 looks for weaknesses and vulnerabilities in financial services products.
February 16, 2014
IDentity Theft 911 looks for weaknesses and vulnerabilities in apps designed for financial institutions.
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Keep Mobile Fraudsters at Bay

The ubiquity of mobile devices has created three primary security concerns.
February 6, 2014
The ubiquity of mobile devices has created three primary security concerns.
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Core Processors Survey Mobile Landscape

New, vendor-agnostic standards should greatly improve product integration.
January 13, 2014
Mobile services, demographic change, and consolidation among providers are changing the face of core processing.
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Prepare for the Next Revolution

Waves of innovation to affect CUs, consumers in 2014.
January 6, 2014
‘I never think about the future—it comes soon enough.’
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Mobile Malware: Faster, Better, Cheaper

For crooks, it's all about maximizing a rapidly expanding business opportunity.
November 19, 2013
Mobile malware attacks have increased more than six fold in the past year.
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Mobile Services Are a Game-Changer

New technologies must be simple to use, actionable, and secure.
November 15, 2013
Mobile banking, check capture, cardless ATMs, and virtual credit cards can help CUs expand their footprint.
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The Perfect Cup of Joe

Leadership lessons from Starbucks provide grounds for member engagement.
November 12, 2013
Make your CU a part of members’ daily routine.
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CU Auto Lending On the Fast Track

Pent-up consumer demand bodes well for CUs.
November 1, 2013
Credit union auto lenders likely will look back at 2013 and proclaim, “Not bad!”
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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