Items Tagged with 'survey'

ARTICLES

‘Gen Y’ Effect Drives Mobile Bill Payment

The number of bill payment users doubled from 2012 to 2013, survey shows.
December 25, 2013
One in four tablet owners uses the device to pay bills.
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More Than Half of Smartphone Users Make Mobile Payments

Mobile payment security remains a chief concern among consumers, CUNA survey reports.
October 30, 2013
Smartphone users won’t sacrifice security for convenience.
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Survey Reveals Consumers’ Top Financial Concerns

Although a lack of savings tops the list, consumer spending has increased.
April 16, 2013
When asked to grade their knowledge of personal finance, 40% of U.S. adults gave themselves a grade of C, D, or F.
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Stay Informed with Trusted Resources

Training, custom surveys, and research to stay competitive.
January 28, 2013
CUNA offers resources so CUs can stay nimble in the constantly changing environment.
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Attract and Retain Top Talent

Make sure your CU’s compensation packages remain competitive and in line with industry norms.
August 1, 2012
Get the inside information you need to set appropriate salaries and attract top talent.
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CU 24 Conducts Fourth Annual CU Industry Survey

Survey will identify trends in products, services, and CU industry challenges.
March 2, 2012
CU 24 encourages CU representatives to complete the survey and share their voice about the industry.
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Consumers Continue to Feel Sting of Recession

CUNA, Consumer Federation of America release annual survey of consumers’ holiday spending plans.
November 25, 2011
Only 19% of consumers report improved finances, while nearly 40% report declining financial conditions compared to last year.
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Is CU PFI Growth Sustainable?

August 1, 2011
More members consider CUs to be their primary financial institutions. But is this rise just a temporary flight to safety?
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A Research-Rich Summer

Help is on the way for your strategic planning team.
July 1, 2011
Projecting future financial services trends isn't for the meek.
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What Do Consumers Want From Their PFI?

The branch is still vitally important to some members.
June 9, 2011
Key differences exist between what younger and older consumers want from their primary financial institution.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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