Items Tagged with 'cards'

ARTICLES

Many Consumers Burdened by 'Debito'

A straight-to-the point look at consumers' credit card habits.
March 10, 2014
Americans owe $856.9 billion on their credit cards, the third-largest source of household debt.
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'Where Did We Park?'

Don’t overlook those mundane yet important details when launching into a new venture.
July 22, 2013
Unbridled enthusiasm can preempt us from laying a firm foundation for successful project implementation.
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Reports of Branches’ Demise Greatly Exaggerated

Members continue to embrace branch services, such as instant-issue debit and credit cards.
July 19, 2013
Supporting member services in branches and growing revenue do not have to be mutually exclusive propositions.
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CU Cards On the Upswing

At year-end 2010, aggregate CU credit card loans and other revolving credit plans totaled $36.4 billion.
February 1, 2013
CUs boast some of the industry’s lowest credit card interest rates.
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Coopera Card Designed for Hispanic Community

A reloadable prepaid card designed to meet the needs of Hispanic consumers.
February 1, 2013
A cardholder could save close to $800 a year by switching to a Coopera Card.
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It’s Elementary, My Dear Watson!

Don’t assume members know ‘the obvious.’
January 28, 2013
How might you easily communicate basic features and functions in a welcoming way?
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Award-winning lenders, part IV

Worldwide Membership Creates Unique Lending Challenges

Strong common bond keeps delinquencies low despite geographical hurdles.
January 25, 2013
‘Each country is scored by risk and delinquency experience, and the macro-economic outlook.’
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Light Bulb Moments

What lessons can CUs learn from Thomas Edison?
January 21, 2013
‘Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.’
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Optimize Your Card Portfolio

Four things to know to build a sustainable credit card program.
December 12, 2012
Best practices for developing a modern payment program.
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Fraud Liability Adds Urgency to Card Technology Changes

‘If you’re last in line to deliver chip technology, you may be first in line for fraud.’
November 16, 2012
CUNA Mutual Group’s Ann Davidson has been preaching the need to migrate to chip technology for more than a year.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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