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Future Tech

The Top 10 Service Trends of the Future

Expect insourcing to replace outsourcing due to poor consumer experiences.
March 20, 2013
Lora Bray
No Comments
Savvy managers of frontline service providers will incorporate these trends in their strategies for member interactions.
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Top Ten Planning Topics

Use these topics to shape discussions at your strategic planning sessions.
June 1, 2012
Steve Rodgers
No Comments
Reap the benefits of Bank Transfer Day, prioritize nonmember awareness and focus on governance.
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Recommended Reading

CU execs discuss some of their favorite books on business and leadership.
May 1, 2011
Judy Dahl
No Comments
Here are a few book recommendations from three CEOs.
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Blogs, Apps, and Demographics

Make sure marketing strategies evolve with technology and your CU's market.
August 1, 2010
Sean McDonald
No Comments
Make sure marketing strategies evolve with technology and your CU's market.
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May Cover

Credit Union Magazine

• May digital edition

May 2013

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Finovate Highlights Industry's Best and Brightest

Look into the Future of Finance

Scenes from FinovateSpring 2013

Scenes from the 19th Annual CUNA CFO Council Conference

Gladwell: CUs are David to Banks’ Goliath

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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