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Items Tagged with 'staff'
Motivate with More Than Money
Financial rewards alone often generate only short-term boosts of energy.
January 14, 2014
Nonfinancial motivators often are more effective than cash in building long-term employee engagement.
Employees’ Opinions Create Change at Grow Financial FCU
CU traces top workplace honor to staff-suggested improvements.
August 5, 2013
To improve internal communications, CEO Bob Fisher hired a PR specialist and created a video studio that produces regular updates.
On My Mind
Do you promote your cooperative philosophy as a perk to current and prospective employees?
August 5, 2013
Some employers have taken employee perks to a whole new level.
CRM: ‘The Great Differentiator’
Software helps CUs use service as a selling point.
March 8, 2013
Staff buy-in is crucial for making CRM systems effective.
With the recession waning, your most valued employees could get lured away.
February 3, 2013
CUs are rethinking their front-line staffing strategies to meet members’ changing preferences.
Strict Cost Controls Create High ROA
Overall return on assets for CUs rebounded to 68 basis points at year-end 2011.
January 13, 2013
'You can’t improve if you don’t keep score.'
Council Lauds Training Innovators
Themed training and a unique merger garner top 2012 training awards.
January 10, 2013
Targeted training enhances employee engagement and job satisfaction.
What’s Your Board’s Oversight Style?
Governance expert describes the continuum of board oversight styles, from rubber-stamping to micromanaging.
November 19, 2012
‘Do CEOs like rubber stamping boards? A good CEO won’t.’
Improve Sales Culture to Boost Lending
Training can help staff turn member interactions into loan opportunities.
November 17, 2012
CUs have retooled to help staff recognize and act on lending opportunities that also benefit members.
2012 CUNA ELLy Training Award Winners Announced
Community First CU, Warren FCU earn ‘WOW’ Awards for best overall training.
November 1, 2012
CUNA recognizes 12 CUs for outstanding training programs and professionals.
More Articles Tagged with 'staff'
Credit Union Magazine
September 2014 digital edition
Guide Members to Financial Health
Defining the Social Media ROI Debate
You Can't Freeze Out CU Folks From a Good Fundraiser
Transforming the Branch Manager
Driven to Serve
While I thought that the premise of the article was good, I found one point very disturbing. It is that the Visions FCU ages people off their board at age 70. I found that really offensive. It perpetuates what I believe to be the regrettable marginalization of elders in our society, and the often erroneous assumption of debility and decline after a certain chronological age. Lots of folks over 70 are leading dynamic and viable professional lives and contributing to our society. How about Warren Buffet, a number of Supreme Court Justices, Jimmy Carter, the late Nelson Mandela and the late Maya Angelou, to name but a few, along with scads of writers, academics, performers, artists, and often our friends, neighbors and colleagues. If Visions wants new people on their board, it seems as though the term limitations and a nominating committee can accomplish that without aging all people off at age 70. I think that’s so insulting. And if those were paid employment, it would be illegal. I do wish you’d have picked a different credit union to profile---one that perhaps does many of the same things, without the arbitrary age exclusion. There have to be others out there.
David, good point about the "recovering comfortably" comment. That was an editorial addition--which I'll remove.
Many good points but too rosy? Will the "Federal Reserve raise short-term interest rates 1% per year for the next three years, starting in 2015—“probably next year at this time” ? I have heard from other economist that the US government will go bankrupt if that happens due to the QE the fed has done for several years. Also it seems an exaggeration to say “We survived a heart attack,now the economy is recovering comfortably." Comfortably recovering is too ignore the economic stress that many members still live with daily that will eventually affect many credit unions.
Karan, Great article and insight. I would also recommend that you start getting those credit cards into the hands of the youth BEFORE they are in college. One of the best ways to reach this young generation is through mom and dad. Before the student goes to college, get them started with a credit card (even if mom and dad are joint on it). It's never too early to start marketing credit cards. Mark
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