Items Tagged with 'staff'


Motivate with More Than Money

Financial rewards alone often generate only short-term boosts of energy.
Jeremiah Cahill
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Nonfinancial motivators often are more effective than cash in building long-term employee engagement.
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Employees’ Opinions Create Change at Grow Financial FCU

CU traces top workplace honor to staff-suggested improvements.
Adam Mertz
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To improve internal communications, CEO Bob Fisher hired a PR specialist and created a video studio that produces regular updates.
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On My Mind

Over-the-Top Perks

Do you promote your cooperative philosophy as a perk to current and prospective employees?
Steve Rodgers
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Some employers have taken employee perks to a whole new level.
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CRM: ‘The Great Differentiator’

Software helps CUs use service as a selling point.
Patrick Totty
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Staff buy-in is crucial for making CRM systems effective.
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Turnover Trends

With the recession waning, your most valued employees could get lured away.
Sharyn Alden
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CUs are rethinking their front-line staffing strategies to meet members’ changing preferences.
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Strict Cost Controls Create High ROA

Overall return on assets for CUs rebounded to 68 basis points at year-end 2011.
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'You can’t improve if you don’t keep score.'
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Council Lauds Training Innovators

Themed training and a unique merger garner top 2012 training awards.
Julie Lang
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Targeted training enhances employee engagement and job satisfaction.
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What’s Your Board’s Oversight Style?

Governance expert describes the continuum of board oversight styles, from rubber-stamping to micromanaging.
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‘Do CEOs like rubber stamping boards? A good CEO won’t.’
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Improve Sales Culture to Boost Lending

Training can help staff turn member interactions into loan opportunities.
Judy Dahl
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CUs have retooled to help staff recognize and act on lending opportunities that also benefit members.
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2012 CUNA ELLy Training Award Winners Announced

Community First CU, Warren FCU earn ‘WOW’ Awards for best overall training.
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CUNA recognizes 12 CUs for outstanding training programs and professionals.
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