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Five Tech Trends to Watch

Embrace mobile services—but beware mobile malware.
May 1, 2013
No Comments
CUs must continually improve their technical infrastructure.
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Council Corner

Head in the Clouds

We’re in the midst of a technology shift, and the cloud is playing a key role.
April 26, 2013
Jeff Johnson
No Comments
With the cloud, you can develop, deliver, deploy, and consume as fits your business.
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TwentyFour\Seven

Tablets Mobilize Member Service

Tablet computers are changing how CUs and their members operate.
April 7, 2013
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It’s a change that promises to be fundamental.
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Remote Support Helps IT Staff Do More With Less

Technology is evolving to help time- and resource-challenged IT departments.
March 13, 2013
Bill Weingartner
No Comments
Tight budgets make adequate IT security and member support a struggle.
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Humanizing Service in the Age of Technology

Personalize the banking experience to enhance member relationships.
March 7, 2013
Frank Natoli
2 Comments
As much as technology can minimize human interactions, it can also help CUs strengthen member relationships.
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Don't Panic, But Start Developing Your EMV Strategy

Understand how card companies’ time lines might affect operations.
March 1, 2013
No Comments
Make sure your technology road map aligns with the EMV road map.
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Introducing the Millennial

The Millennial generation is beginning to saturate the retail banking customer base.
February 13, 2013
No Comments
As these potential members mull their options for long-term financial partners, it will pay to get to know them now.
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Servicemember Foreclosure Protections Expand in 2013

Servicemembers will have three additional months of protection after they separate from active duty.
January 7, 2013
No Comments
The SCRA provides a wide range of protections for those entering the military, called to active duty, or already deployed.
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Gear Up for Success

Success in both financial services and snowshoeing depends largely on the gear you’re using.
January 7, 2013
Lora Bray
One Comment
Find the right tools to help your CU weather any storm that comes along.
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CUs and Mobile Monetization

Go beyond basic mobile services to recoup costs, grow income.
December 13, 2012
Debbie Smart
No Comments
Small business members will pay for mobile services that create new efficiencies.
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May Cover

Credit Union Magazine

• May digital edition

May 2013

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What's Popular

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Look into the Future of Finance

'Tolerate Failure'

Finovate Highlights Industry's Best and Brightest

Are You Selling Products—Or Helping Members Achieve Their Goals?

Scenes from FinovateSpring 2013

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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