Items Tagged with 'cuna mutual group'

ARTICLES

Stay with Mobile Members on the Dealer's Lot

CUNA Mutual's Ask-Auto™ mobile app allows buyers to scan vehicles for information.
November 1, 2013
Buyers want information at their fingertips while on the lot—about both vehicles and loans.
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Prefunded Plans Help Defray Rising Benefit Costs

CUs are hard-pressed to maintain their historical level of employee benefits.
September 16, 2013
Since 1999, health-care premiums have nearly tripled, according to the Kaiser/HRET Health Benefits Survey.
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Don't Delegate Security Responsibilities

CUs have a tendency to 'hand the keys over' so they don’t have to worry about cloud computing.
September 15, 2013
Make sure your vendor continues to invest in its infrastructure so it provides a high level of service and availability.
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America's Credit Union Conference

Win the Battle for Members' Wallets

Leverage your knowledge of members to outflank bigger rivals.
July 16, 2013
Technology has changed the delivery of financial services to consumers, opening the door for outside competition.
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America's Credit Union Conference

Maximize Noninterest Income with a Transparent Sales Culture

Align your efforts to best serve your membership's needs.
July 12, 2013
Train your staff to build lasting relationships by connecting members with a full range of products and services.
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America's Credit Union Conference

Timing is Everything in the Changing Payments Space

CUs must constantly evaluate platforms and channels to meet members' needs.
July 9, 2013
Payments products and services represent 75% of CUs' fee income.
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America's Credit Union Conference

Emerging Loss Trends Threaten CUs' Financial Health

Internal fraud, third-party litigation claims form a two-pronged threat.
July 8, 2013
CUs are becoming more susceptible to emerging loss exposures, according to CUNA Mutual Group's Roger Nettie.
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Brace Yourself: CFPB's Lending-Related Changes in Full Swing

Act now to be ready for rapidly approaching mandatory compliance dates.
July 7, 2013
The CFPB has fundamentally changed credit unions' daily operations, CUNA Mutual Group's Lauren Capatini says.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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