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Special Report: Hispanic Outreach

Forward-Thinking Lending Approach Invigorates California CU

Policies that favor job status over credit history attract more Hispanic members.
March 21, 2013
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First Imperial CU booked more than $1 million in loans, opened 330 "second-chance" checking accounts, and increased membership by 17%.
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Special Report: Hispanic Outreach

Culture Club: California CU Immerses Staff in Hispanics’ Language, Customs

Identifying with foreign-language speakers' challenges improved outreach efforts.
February 18, 2013
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Hispanics comprise 20% of the total membership at Travis CU, the dividend from an eight-year effort to appeal to the community.
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Special Report: Hispanic Outreach

Focus on Members’ Lifestyle Needs, Not Cultural Differences

Bilingual service and collateral can set your CU apart from competitors.
February 14, 2013
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Great Basin FCU overhauled its infrastructure to meet the needs of Hispanic consumers.
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Financial Education
Special Report: Hispanic Outreach

Santa Cruz CCU Promotes Economic Justice

Outreach and education position the CU as a community partner and advocate.
February 11, 2013
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‘It is our goal that members realize their dreams for income, housing, education, and business ownership.’
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Overcoming Obstacles to Serve Hispanics

Many CUs hesitate to reach out to Hispanics due to misinformation, myths, and misunderstanding.
November 19, 2012
Jennifer Garrett
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Hispanics are among the nation’s fastest-growing populations, they’re largely unbanked.
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What Political Parties Can Learn From CUs

CUs have been innovative in attracting and retaining the Hispanic community.
October 31, 2012
Gustavo Grüber
One Comment
Nation’s demographic shift will reshape U.S. politics—and financial services—far beyond the 2012 election cycle.
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Embrace Differentiation and Underserved Markets

CUs aware of the opportunity to serve Hispanics might not know where to start.
October 1, 2012
Miriam De Dios
No Comments
Hispanics and new Americans are in desperate need of financial relationships.
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RESEARCH ROUNDUP

Did You Hear That?

‘You earn when you listen—not just money, but respect.’
September 24, 2012
Lora Bray
No Comments
Listen to and learn from your members, co-workers, and the communities you serve.
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Key Takeaways From the America’s CU Conference

The annual conference took place in San Diego last Month.
August 1, 2012
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“You’re in the relationship business,” Chris Brogan told attendees during the America’s Credit Union Conference (ACUC) in San Diego.
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Small business
Latino CU Conference

Serving Small Biz Important to Latino CUs

CUs are a key source of business loans for Hispanic small businesses.
June 17, 2012
2 Comments
Sixty percent of small businesses can’t get needed credit.
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IMAGE GALLERIES

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May Cover

Credit Union Magazine

• May digital edition

May 2013

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Look into the Future of Finance

Finovate Highlights Industry's Best and Brightest

Scenes from FinovateSpring 2013

Gladwell: CUs are David to Banks’ Goliath

Scenes from the 19th Annual CUNA CFO Council Conference

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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