Items Tagged with 'hispanic'

ARTICLES

De Dios: Immigration Reform Good for CUs, Economy

Passage of reform bill could open floodgates for new CU members.
December 19, 2013
Reform has the potential to affect 11 million undocumented immigrants.
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CUNA Tech/Ops Council Conference

Hispanics Represent CUs’ Largest Growth Opportunity

By 2050, one in three U.S. residents will be of Hispanic descent.
September 27, 2013
Hispanics are the nation’s largest, fastest-growing, youngest, and most underserved ethnic group.
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Two More Reasons to Keep Healthcare Reform on Your Radar

Hispanic and Gen Y consumers will soon begin shopping for coverage in record numbers.
August 9, 2013
The opportunity for CUs to engage consumers is tremendous.
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Immigration Reform Will Lead Members to Your Door

CUs stand to benefit tremendously from an attainable path to citizenship.
August 9, 2013
CU leaders who think strategically about membership growth can’t ignore the important step many Americans are pushing their legislators to take.
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Why Care about Immigration Reform?

Hispanic outreach is an investment in your CU’s future.
August 1, 2013
Newly documented Hispanic immigrants will provide a big growth opportunity for CUs.
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America's Credit Union Conference

Emerging Financial Markets Are Opportunities for CUs

Ten million households are unbanked and 24 million are underbanked.
July 1, 2013
ACUC workshop explores tools and partnerships to serve underserved/underbanked markets.
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Special Report

Scenes from the Federation's 2013 Annual Conference

Financial inclusion for new immigrants tops the agenda.
June 7, 2013
Speakers urge CUs not to wait for federal immigration reform to reach out to the immigrant community.
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Special Report: Hispanic Outreach

Forward-Thinking Lending Approach Invigorates California CU

Policies that favor job status over credit history attract more Hispanic members.
March 21, 2013
First Imperial CU booked more than $1 million in loans, opened 330 "second-chance" checking accounts, and increased membership by 17%.
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Special Report: Hispanic Outreach

Culture Club: California CU Immerses Staff in Hispanics’ Language, Customs

Identifying with foreign-language speakers' challenges improved outreach efforts.
February 18, 2013
Hispanics comprise 20% of the total membership at Travis CU, the dividend from an eight-year effort to appeal to the community.
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Special Report: Hispanic Outreach

Focus on Members’ Lifestyle Needs, Not Cultural Differences

Bilingual service and collateral can set your CU apart from competitors.
February 14, 2013
Great Basin FCU overhauled its infrastructure to meet the needs of Hispanic consumers.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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