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ARTICLES

Introducing the Millennial

The Millennial generation is beginning to saturate the retail banking customer base.
February 13, 2013
No Comments
As these potential members mull their options for long-term financial partners, it will pay to get to know them now.
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Be an Advocate For Members

'Why aren’t we using advocacy to attract the next generation of customers?'
January 1, 2013
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Today’s most successful brands rely on customer advocacy, says Brett King.
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CUNA Lending Council Conference

King: Bye, Bye Branches

Failing to adapt to changing consumer behavior and technology could lead to CUs’ demise.
November 7, 2012
Bill Merrick
One Comment
CUs must determine how they’ll attract and interact with members who have grown up with mobile technology.
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Liotta
America's CU Conference

Liotta: Be Generationally Savvy in the Workforce

Large-scale retirements will cause a ‘leadership deficit’ in many organizations.
June 19, 2012
No Comments
Expect coveted young employees to ask tough questions about your CU’s unique value proposition.
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Generation Debt Gap

The Generational Debt Gap

Baby boomers boast high credit scores while Generation X tips the scales on debt.
February 22, 2012
One Comment
Study provides insights into the debts and credit scores of four key age groups.
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CUs and Young Adults

July 18, 2010
One Comment
What are the biggest barriers to getting young adults to consider using credit unions?
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May Cover

Credit Union Magazine

• May digital edition

May 2013

heroes

What's Popular

Popular Stories

Scenes from the 19th Annual CUNA CFO Council Conference

Survey Says: Americans Lack Credit Score Knowledge

Warren Morrow Named 2013 CU Hero of the Year

Identify & Monitor Indirect Auto Lending Risks

Help Us Celebrate the CU Movement's Rock Stars

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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