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The THINK Conference

Unite for Good

Follow seven steps to enhance service excellence, CUNA CEO says.
May 5, 2013
Ann Peterson
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Fostering service excellence might be the most difficult but the most important step, Cheney says.
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President's Perspective

Time for Action on ‘the Vision’

Our goals for a united vision are ambitious—as they should be.
April 22, 2013
Bill Cheney
No Comments
Values-based service is part of our DNA—and this shift thus fits right into our wheelhouse.
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Global Women’s Leadership Network Addressed at Breakfast Event

CUs applauded for community economic development efforts.
February 28, 2013
No Comments
Women CU leaders from more than 23 states around the country gathered at the National Museum of Women in the Arts during the GAC.
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Cheney: ‘Unite for Good’

Initiative is based on vision of CUs as member-centric and community focused.
February 25, 2013
No Comments
‘It’s time we unite around a strategic vision that helps us achieve a shared agenda.’
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GAC Attracts More Than 600 First-Timers

‘It’s important for you to be here to talk to your representatives.’
February 25, 2013
No Comments
‘It’s important for you to be here to talk to your representatives.’
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CUNA Hopes Election Day Victories Will Advance Legislative Priorities

‘Potential for success’ on MBL bill looming in upcoming lame duck session.
November 19, 2012
Craig Sauer
No Comments
National MBL Hike the Hill scheduled for Nov. 27-28.
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Regulatory ‘Pendulum’ Will Continue to Swing

Financial crisis has resulted in more stringent regulatory oversight worldwide.
July 27, 2012
No Comments
Both regulated and regulator agree the right balance can be difficult to find.
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CUs on the Rise

The movement will top $1 trillion in assets this year, CUNA CEO says.
March 20, 2012
No Comments
An impressive 80% of consumers put CUs in a favorable light, a CUNA voter survey shows.
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Special Report: America's CU Conference

More Scenes from the America's CU Conference

Catch a glimpse of the goings on in San Antonio.
June 21, 2011
No Comments
On Monday, ACUC attendees heard from experts on motivation, supplemental capital, and member service.
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Special Report: America's CU Conference

Cheney: State of CUs is ‘Extremely Good’

CUNA CEO outlines CUs' standing in the financial, political, and regulatory arenas.
June 21, 2011
No Comments
CUs must be consistent in their messages to Congress.
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May Cover

Credit Union Magazine

• May digital edition

May 2013

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What's Popular

Popular Stories

Look into the Future of Finance

Finovate Highlights Industry's Best and Brightest

Jump-Start Your Loan Portfolio: Nine Steps

The Bottom Line About Branding

Are You Selling Products—Or Helping Members Achieve Their Goals?

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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