Items Tagged with 'interactions'

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The Art and Science of Follow-Up Calls

Don’t miss an opportunity to create value, avoid problems, and deepen relationships.
Successful follow-up requires careful planning and attention to detail.
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The Top 10 Service Trends of the Future

Expect insourcing to replace outsourcing due to poor consumer experiences.
Savvy managers of frontline service providers will incorporate these trends in their strategies for member interactions.
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