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335

CRM: ‘The Great Differentiator’

Software helps CUs use service as a selling point.
March 8, 2013
Patrick Totty
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Staff buy-in is crucial for making CRM systems effective.
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Compliance Raining on CUs’ Mortgage Parade

Mortgage demand grows at CUs, but so does the related compliance burden.
February 6, 2013
Patrick Totty
No Comments
It is an era of mixed blessings for CUs and consumers.
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HR Tools 275x190

Make Room for New HR Tools

From co-working to social recruiting, technology is enhancing human resources.
August 16, 2012
No Comments
Get ready to add cloud computing, mobile aps, and social media platforms to your CU’s HR technology line-up.
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Mobile banking security

Three Mobile Banking Security Best Practices

Increased mobile traffic needn’t lead to increased risk.
August 3, 2012
Brian McGinley
No Comments
Fraud-detection platforms seek out pattern anomalies, flagging suspicious actions for CUs to examine and act on.
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June 13 Cover

Credit Union Magazine

• June digital edition

June 2013

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Recent Discussion

We utilized this product for a few months right now, but it doesn't seem to have much value in comparison to our other online tools. Good concept, works well. It just seems that our membership is not interested.

You make a good point, Wally. I should have caught that one. I'll take that out tidbit.

According to the article, "Bankrate.com examined 56 high-yield checking accounts...and found the average annual percentage yield (APY) to be 1.64%—nearly 33% higher than the average interest-bearing checking account (0.05%)." By a show of hands, who thinks a 1.64% APY is only roughly 33% higher than a 0.05% APY? Hmmm...

Steve, As always, the E-Scan provides key strategic insights for credit unions to consider. When it comes to reaching Generation Y (trend number 10), one of the best things credit unions can do is to target mom and dad. Research indicates that most young people start their first "bank" experience where their parents recommend. So to reach Gen. Y, go after mom and dad. Mark

Ed, this is correct: 100% is a 1-to-1 relationship, not 1%, which is a 1 to 100 relationship.

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