Items Tagged with 'software'

ARTICLES

Have You Upgraded Your ATMs to Windows 7?

Take advantage of benefits beyond PCI compliance.
August 17, 2013
Follow these four steps to implement an ATM upgrade.
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CRM: ‘The Great Differentiator’

Software helps CUs use service as a selling point.
March 8, 2013
Staff buy-in is crucial for making CRM systems effective.
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Compliance Raining on CUs’ Mortgage Parade

Mortgage demand grows at CUs, but so does the related compliance burden.
February 6, 2013
It is an era of mixed blessings for CUs and consumers.
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Make Room for New HR Tools

From co-working to social recruiting, technology is enhancing human resources.
August 16, 2012
Get ready to add cloud computing, mobile aps, and social media platforms to your CU’s HR technology line-up.
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Three Mobile Banking Security Best Practices

Increased mobile traffic needn’t lead to increased risk.
August 3, 2012
Fraud-detection platforms seek out pattern anomalies, flagging suspicious actions for CUs to examine and act on.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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