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Seven Reasons to Play

If your CU decides to have a social media presence, get used to a lack of control.
April 9, 2013
James Collins
No Comments
Social media marketing has been the bane of many organizations.
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Jeanne Ouellette
CUNA Marketing & Business Development Council Conference

Crisis Communications: What to do when ‘Stuff’ Happens

Protecting your reputation is a matter of strategic planning.
March 27, 2013
Bill Merrick
No Comments
Crisis communications is a dialogue, not a monologue.
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Trevor Hendrickson
CUNA Marketing & Business Development Council Conference

‘We’ve Got to Jump Forward’

CU marketing must move beyond traditional tools when targeting youth.
March 25, 2013
Bill Merrick
No Comments
Young adults have one commonality: Their use of technology.
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On My Mind

Social Media Skeptics Harder to Find

Popularity increases despite a lack of convincing ROI.
March 12, 2013
Steve Rodgers
No Comments
Social media has evolved into an increasingly important avenue for marketing interactions.
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Five Social Media Insights

Gamified approach to social media helps CUs boost engagement and results.
February 13, 2013
Tansley Stearns
No Comments
Filene pilot helps CUs improve their presence on social media.
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Give Your Best Asset—Your Members—a Voice

'People do business with people they like.'
January 22, 2013
Bill Merrick
No Comments
Social media takes steady communication, frequent availability, empathy and a sense of humor.
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‘Holy Smokes’ Content Equals Social Media Success

Not sure how to approach your strategy? Ask your audience.
January 4, 2013
No Comments
‘Do everything you can do to understand your audience.’
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Mind Your Social Media Manners

Tips to avoid missteps online.
December 15, 2012
No Comments
Social media mistakes can be excruciatingly public and long-lasting.
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On My Mind

Editor’s Notebook

Some take-aways from the CUNA Councils’ technology and operations conferences.
December 13, 2012
Steve Rodgers
No Comments
The combined CUNA's Tech Council and Operations, Sales & Service Council conference is now one of the stronger events of the year.
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A Horror Story

Baby boomers continue to attract attention. Does research this week reveal tricks or treats?
October 29, 2012
Lora Bray
No Comments
To stand a ghost of a chance in today’s marketplace, the use of social media is critical.
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May Cover

Credit Union Magazine

• May digital edition

May 2013

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Look into the Future of Finance

Finovate Highlights Industry's Best and Brightest

Scenes from FinovateSpring 2013

Scenes from the 19th Annual CUNA CFO Council Conference

Gladwell: CUs are David to Banks’ Goliath

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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