Items Tagged with 'employees'

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Nancy Deavours

A Leader in Good Times and Bad

Nancy Deavours is credited with helping her CU survive through the uncertainty of the Great Recession.
'We’re a great team, and there was no way we were going to let our members and our community down.'
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Know the Signs of Workplace Fraud

Fraud by employees is more common, but executive fraud losses are more costly.
Most workplace fraudsters exhibit certain behavioral traits.
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Winging It

Plan to fly high with employee retention efforts.
Efficiency is critical to survival.
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Execute Your EMV Plan

Most CUs are 'not far along' on EMV implementation.
Most CUs are 'not far along' on EMV implementation.
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The Future of Home-Based CUs

Many home-based CUs face an uncertain future in the wake of an NCUA proposed rule.
Many home-based CUs face an uncertain future in the wake of an NCUA proposed rule.
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Take a Holistic View of Employee Health

Innovative CUs encourage staff to be financially and physically fit.
Employees who are financially and physically fit experience less stress and better serve members, say innovative leaders at two CUs.
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CU Makes Staff’s Financial Wellness ‘A Core Focus’

Employees who are financially secure have less stress and are more productive.
‘Our employees recognize that we are committed to them.’
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Want to Provide Exceptional Service? Go Beyond the Obvious

Find ways to exceed members’ expectations.
‘It’s not enough to put the right people in place if they’re handcuffed with poor processes and policies.’
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More Whistleblowers Report Employer Retaliation

Follow through on your anti-retaliation message or no one will take it seriously.
Three steps to protect employees from retaliation while guarding their privacy.
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Staff's Great Service Rewarded with Great Service

United FCU's concierge service runs errands for employees, free of charge.
'I'm going home a hero and I didn't do a thing.'
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