ARTICLES
Meet more of your members’ needs by offering insurance and investment services.
May 1, 2013
'Our licensed agents are all salaried CU employees.'
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Employers target investments in programs and services likely to yield the highest return.
April 30, 2013
'Identify your top performers and your key employees, and make sure you keep them happy.'
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Workplace romance is inevitable—so be ready when love becomes a liability.
April 26, 2013
Up to 40% of employees admit to dating a co-worker.
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Executive Suite
Act quickly to reinvigorate capable employees performing below their potential.
April 15, 2013
'We try to instill the concept that we're a learning organization, and that it's better to ask than to make a mistake.'
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Things aren’t always what they seem.
April 15, 2013
Financial fraudsters exhibit dogged determination.
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Quality components and sufficient resources make for successful plans.
April 15, 2013
What’s cooking at your CU?
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Responsiveness and ease of doing business are key to member loyalty.
March 14, 2013
Members will leave when it becomes more difficult to do business with you than to move their accounts.
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While CUs bend over backwards to serve members, many employees are stretched thin.
March 6, 2013
Many consumers are over-extended with payday loans.
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On My Mind
Do you promote your cooperative philosophy as a perk to current and prospective employees?
March 4, 2013
Some employers have taken employee perks to a whole new level.
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Special Report: Hispanic Outreach
Identifying with foreign-language speakers' challenges improved outreach efforts.
February 18, 2013
Hispanics comprise 20% of the total membership at Travis CU, the dividend from an eight-year effort to appeal to the community.
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