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Mobile Money

Three Features That Will Change Mobile Money

Mobile data promises much deeper member relationships for CUs that invest well.
November 5, 2012
Ben Rogers
No Comments
Location awareness, augmented reality, and mobile payments will tie mobile members to their CUs.
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Research roundup

‘Help! I Need Some Money, Honey!’

How can CUs help members make prudent financial plans?
September 18, 2012
Lora Bray
One Comment
Consider the financial assumptions members make and potential perils they may encounter.
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Big, Small, or Online: Why Do Young Adults Choose a Financial Institution?

Convenience, whether geographical or electronic, is king for young consumers.
September 17, 2012
Ben Rogers
One Comment
What's a CU to do in the face of "convenience competition?" Fight back.
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Research Roundup

Technology at Warp Speed

Embracing new technology involves risk—but so does the avoidance of new tools.
September 10, 2012
Lora Bray
No Comments
Acquiring new technology raises challenges for both consumers and service providers.
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The Trouble with Enigmas

Don’t assume members will figure out the CU difference on their own.
August 13, 2012
Lora Bray
No Comments
Consumers don’t have the time or inclination to solve riddles, decipher cryptic messages, or unwrap enigmas.
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Librarian in a Hard Hat

Hat’s off to those who proactively address research challenges.
August 1, 2012
Lora Bray
No Comments
This week’s Research Roundup examines student loans, a possible mortgage crisis for older Americans, and more.
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Make Information Actionable!

Consumers need actionable information regarding investments and housing.
July 23, 2012
Lora Bray
No Comments
You can’t accomplish your mission without the right data.
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upside
Book Reviews

'The Upside of Irrationality'

July 19, 2012
No Comments
The irrational nature of our motivations can have strong implications for work and business success.
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Fire Up!

News of the Western forest fires has been frightening yet thought-provoking.
July 9, 2012
Lora Bray
No Comments
Does opportunity for a rejuvenating firestorm exist in the financial services industry?
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Catalysts for Change

Don't wait for the temperature to rise before you take action
July 1, 2012
Lora Bray
No Comments
Is your decision making the result of an unexpected catalyst or forward thinking?
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May Cover

Credit Union Magazine

• May digital edition

May 2013

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Look into the Future of Finance

Finovate Highlights Industry's Best and Brightest

Are You Selling Products—Or Helping Members Achieve Their Goals?

Scenes from FinovateSpring 2013

Gladwell: CUs are David to Banks’ Goliath

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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