Items Tagged with 'filene'

ARTICLES

Small CUs Share Strategies for Success

Session addresses lending strategies, expense control, and compliance issues.
February 25, 2014
Session addresses lending strategies, expense control, and compliance issues.
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Special Report: Innovation Part II

What's New From i3?

Filene's group of innovators finds inspiration from unlikely sources.
June 27, 2013
Pizza delivery sparks idea for mortgage program.
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Mobile Apps or Bust

Mobile banking solutions are quickly becoming an expectation.
March 1, 2013
Three questions to answer before starting the development of your mobile app.
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Three Features That Will Change Mobile Money

Mobile data promises much deeper member relationships for CUs that invest well.
November 5, 2012
Location awareness, augmented reality, and mobile payments will tie mobile members to their CUs.
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Three Must-Have Leadership Traits—and How to Use Them

There’s a talent war on the horizon for skilled managers.
August 1, 2012
Look for three key personality traits when identifying and enabling high-performing mid-level managers.
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Think Outside the Cube

Filene think-tank participant offers insights on innovation.
November 29, 2011
Innovation requires the willingness to look at things differently and to learn from failure, says Local Government FCU's Michael Spink.
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The State of Social Media

CUs' social media presence is small, but expanding.
June 1, 2011
CUs that report the most success with social media programs have put in the most work—time, resources, and attention.
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They're baaaack....

GAC Crashers Fight for CUs’ Future
February 27, 2011
"Crash the GAC" was born at last year's GAC when a group of young professionals decided to fight for the future of CUs alongside industry veterans. They're back in D.C. with a brand-new crop of Crashers.
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Filene Names New Research Fellow

Professor teaches law at the University of Michigan.
January 20, 2011
Michael Barr served as the U.S. Department of the Treasury's assistant secretary for financial institutions, where he was a key architect of the Dodd-Frank Wall Street Reform and Consumer Protection Act.
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Filene Report Shows Increased Debit Card Use

Almost two-thirds of U.S. households now use debit cards.
October 22, 2010
Plastic cards tie consumers to their financial institutions. This is good news if your credit union offers debit and credit cards.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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