Items Tagged with 'feedback'


Calibrate Your Leadership Style with Three Questions

Be aware how your leadership style, habits, and attitudes affect others.
Leadership exercise has the potential to radically improve your reporting relationships.
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Harness Members’ Social Power

Consumers can contribute immediately and powerfully to a better service experience.
Social media has become an integral part of the consumer experience, but few companies embrace it.
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Why CUs Should Think Like Game Designers

Games are fun, while personal finances are often boring or overwhelming.
If misaligned incentives and boring experiences are the enemy of traditional financial services, gamification could be our hero.
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Five Rules for Giving Feedback

There is a right way to tell employees how their performance measures up.
Leadership requires telling employees how their performance measures up, according to “How to Lead by The Book: Proverbs, Parables, and Principles to Tackle Your Toughest Business Challenges."
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Time to Invest in Member Innovation

“The Strategy of Hope,” by James Collins, CEO of O Bee Credit Union, Tumwater, Wash., published in the February 2012 issue of Credit Union Magazine is a must-read.
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