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Deposit Automation: A Q&A with Wescom CU

New feature enhances the member experience, creates new efficiencies.
March 11, 2013
No Comments
Animated hostess, “Elizabeth,” further humanizes the ATM experience.
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Compliance Matters

Compliance Q&A: Risk-based Pricing Notice Requirements

Do the risk-based-pricing notice requirements apply to business purpose credit?
March 1, 2013
No Comments
The Fair Credit Reporting Act requirements only apply to consumer credit.
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Big, Small, or Online: Why Do Young Adults Choose a Financial Institution?

Convenience, whether geographical or electronic, is king for young consumers.
September 17, 2012
Ben Rogers
One Comment
What's a CU to do in the face of "convenience competition?" Fight back.
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ATMs evolve

ATMs, Kiosks Continue to Evolve

Technology gives CUs the edge in delivery systems and marketing.
July 1, 2012
Patrick Totty
No Comments
The trend in ATM design is toward a higher level of predictive analytics and the ability to feed real-time information to the cloud.
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New Threats Require a New Approach to Risk Management

Of all the risks your CU faces, the greatest is board complacency.
March 29, 2012
No Comments
Risk management challenges come in all shapes and sizes, from new forms of fraud to the increased regulatory burden.
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Beware ATM Fee Lawsuits

CUs must know how to mitigate the risk of Reg E disclosure violations following a flood of lawsuits.
January 2, 2012
No Comments
CUNA and CUNA Mutual offer nine risk-mitigation strategies.
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June 13 Cover

Credit Union Magazine

• June digital edition

June 2013

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Recent Discussion

We utilized this product for a few months right now, but it doesn't seem to have much value in comparison to our other online tools. Good concept, works well. It just seems that our membership is not interested.

You make a good point, Wally. I should have caught that one. I'll take that out tidbit.

According to the article, "Bankrate.com examined 56 high-yield checking accounts...and found the average annual percentage yield (APY) to be 1.64%—nearly 33% higher than the average interest-bearing checking account (0.05%)." By a show of hands, who thinks a 1.64% APY is only roughly 33% higher than a 0.05% APY? Hmmm...

Steve, As always, the E-Scan provides key strategic insights for credit unions to consider. When it comes to reaching Generation Y (trend number 10), one of the best things credit unions can do is to target mom and dad. Research indicates that most young people start their first "bank" experience where their parents recommend. So to reach Gen. Y, go after mom and dad. Mark

Ed, this is correct: 100% is a 1-to-1 relationship, not 1%, which is a 1 to 100 relationship.

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