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Articles from our Experts in Volunteers
Pay Plans Still Sluggish
August 08, 2011
CUNA is releasing a number of salary surveys to help you keep up with compensation trends for all CU employees from tellers to CEOs.
Giving Good Governance
July 01, 2011
If everyone looks like you in the boardroom, your board needs a greater diversity of skills and experience.
Create a Board Succession Plan: Seven Steps
June 22, 2011
Explain that a succession plan is designed to find
directors, not weed out
Show Your Policies Some Love
February 21, 2011
Valentine's Day has come and gone, but you still need to give your policies some love and be faithful to policy maintenance and upkeep.
CEO Succession Plans Lacking at CUs
November 02, 2010
Survey says boards don't spend enough time preparing for succession.
Succession Planning: Have a Strong Bench
September 29, 2010
Many CEOs delayed retirement to steer their CUs through tough times and to replenish their recession-depleted retirement funds.
Make Succession Planning a Board Priority
September 08, 2010
The consequences of not having a CEO succession plan are "myriad and not pretty," says attorney Karen Saul.
Celebrate CU Values
August 12, 2010
In the wake of slowly recovering global economy, credit unions have much to celebrate.
Success Hinges on More Than 'Starr' Performers
July 23, 2010
Credit Union Magazine
July 2014 digital edition
Slide Show: The Daily Duties of a Home-Based CU Manager
Regulators Focus on Interest-Rate Risk
Advocacy Puts Board Members on Offense
Five Cyber Security Considerations for CUs
Win Employee Love: Four Steps
David, good point about the "recovering comfortably" comment. That was an editorial addition--which I'll remove.
Many good points but too rosy? Will the "Federal Reserve raise short-term interest rates 1% per year for the next three years, starting in 2015—“probably next year at this time” ? I have heard from other economist that the US government will go bankrupt if that happens due to the QE the fed has done for several years. Also it seems an exaggeration to say “We survived a heart attack,now the economy is recovering comfortably." Comfortably recovering is too ignore the economic stress that many members still live with daily that will eventually affect many credit unions.
Karan, Great article and insight. I would also recommend that you start getting those credit cards into the hands of the youth BEFORE they are in college. One of the best ways to reach this young generation is through mom and dad. Before the student goes to college, get them started with a credit card (even if mom and dad are joint on it). It's never too early to start marketing credit cards. Mark
I would respectfully disagree that transactional data is a good place to start. In my opinion, relationship data is a much better starting point. Transactional data tends to require more "mining" of thousands/millions of transactions to identify opportunities or threats. Relationship data, however, involves identifying and profiling your high-value relationships (those profitable relationships with multiple products/services, for example) and leveraging that information to attract/cross-sell similar members. Generally involves a bit less effort and quite a bit higher return.
Congratulations on a fine article. Perhaps the best advise is unsaid but exemplified throughout the article - namely avoiding the use of the term "Financial Literacy." The term is insulting and counterproductive because it implies that those who take the training are "Illiterate."
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