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Articles from our Experts in Management

Embrace a Culture of Continuous Improvement

September 13, 2010
Reduce costs and improve quality by implementing a Six Sigma program. READ MORE

Loyal Members: A Bushel at a Time

September 06, 2010
Today's 90 mil­lion CU members have 19 million children under 18. The best way to get loyal young members is through their parents. READ MORE

Consider the Doughnut Man

August 20, 2010
The 'doughnut man' owns a small pastry shop in Madison, Wis. He exemplifies two major economic trends redefining America's middle class. READ MORE

What Happens in Europe Doesn't Stay in Europe

August 19, 2010
The latest "100-year" economic crisis to affect the global economy, which lately seems to occur every seven to eight years, is the Euro-Zone debt crisis. The culprit: Too much borrowing and spending during the last decade. READ MORE

Is Honesty The Best Policy?

August 12, 2010
Are you always honest with your employees? Really? Let's take a test. READ MORE

Celebrate CU Values

August 12, 2010
In the wake of slowly recovering global economy, credit unions have much to celebrate. READ MORE

The Problem With Gen Y

July 30, 2010

What’s the biggest work force issue today? The inevitable response from folks over 40: “Those @#%^ gen Yers!” (That’s just before asking one of them for help with the latest software upgrade.)

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FOM Concerns Continue

July 29, 2010
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Success Hinges on More Than 'Starr' Performers

July 23, 2010
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Uff Dah: Long Live the 401(k)

July 02, 2010
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Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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