Don't let distractions cause you to lose focus on member service. I remember when my father started to pursue his dream of having a great baseball player in the family. The first lesson involved pitching and catching. “Keep your eye on the ball,” he stressed. READ MORE
What's the big deal about mergers? Your credit union has checklists for: to-do items, systems the merging credit union uses, its phone system, products and services, rates, number of members, select employee group locations, and so on. READ MORE
The latest "100-year" economic crisis to affect the global economy, which lately seems to occur every seven to eight years,
is the Euro-Zone debt crisis. The culprit: Too much borrowing and spending during the last decade.