Learn about our iPad app
Forgot your password?
governmental affairs conference
Articles from our Experts in Management
Is the ‘New Normal’ Really That New?
September 12, 2011
Experts predict a “new normal,” where regulations, compliance costs, and business challenges will continue to increase.
Pay Plans Still Sluggish
August 08, 2011
CUNA is releasing a number of salary surveys to help you keep up with compensation trends for all CU employees from tellers to CEOs.
Interchange: A Coda
August 08, 2011
On June 29, the Federal Reserve Board of Governors adopted its debit interchange final rule, described (by some) as "surprising" and by others as "infuriating."
Interest-Rate Risk Scenarios
June 14, 2011
Fed-funds futures trading shows signs of short-term interest-rate increases beginning later in 2011.
Insist On a Reasonable Immigration Compromise
June 01, 2011
So what's a CU to do? Ask its staff to become immigration enforcement officers?
Conditions Bode Well for Passing MBL Bill
May 18, 2011
Significant political differences increase the likelihood a member business lending bill will make it through Congress.
Trust Is a Lofty, Worthwhile, Strategic Goal
March 22, 2011
In a time when trusted icons, elected officials, and institutions fall short, people are becoming more cynical and distrusting, in general.
A Delicate Balancing Act
March 14, 2011
CU members believe the economic recovery they’re hearing about is mostly on Wall Street, not Main Street.
A Full Slate of Issues
March 14, 2011
CUs have emerged from some very challenging years, and the upcoming year in Congress will be as challenging as any.
CU Advocacy: Four Issues Take Center Stage
March 08, 2011
Industry leaders face many challenges. It’s time to make your voices heard!
Credit Union Magazine
July 2014 digital edition
Slide Show: The Daily Duties of a Home-Based CU Manager
Regulators Focus on Interest-Rate Risk
Where Does it All Go?
A Social Media ROI Success Story
Happy 25th Birthday, Filene!
David, good point about the "recovering comfortably" comment. That was an editorial addition--which I'll remove.
Many good points but too rosy? Will the "Federal Reserve raise short-term interest rates 1% per year for the next three years, starting in 2015—“probably next year at this time” ? I have heard from other economist that the US government will go bankrupt if that happens due to the QE the fed has done for several years. Also it seems an exaggeration to say “We survived a heart attack,now the economy is recovering comfortably." Comfortably recovering is too ignore the economic stress that many members still live with daily that will eventually affect many credit unions.
Karan, Great article and insight. I would also recommend that you start getting those credit cards into the hands of the youth BEFORE they are in college. One of the best ways to reach this young generation is through mom and dad. Before the student goes to college, get them started with a credit card (even if mom and dad are joint on it). It's never too early to start marketing credit cards. Mark
I would respectfully disagree that transactional data is a good place to start. In my opinion, relationship data is a much better starting point. Transactional data tends to require more "mining" of thousands/millions of transactions to identify opportunities or threats. Relationship data, however, involves identifying and profiling your high-value relationships (those profitable relationships with multiple products/services, for example) and leveraging that information to attract/cross-sell similar members. Generally involves a bit less effort and quite a bit higher return.
Congratulations on a fine article. Perhaps the best advise is unsaid but exemplified throughout the article - namely avoiding the use of the term "Financial Literacy." The term is insulting and counterproductive because it implies that those who take the training are "Illiterate."
Tweets by @cumagazine
Say: What Are Your 2015 Tech Spending Plans?
Spend less than in 2014
Spend more than in 2014
Spend about the same
. Design, CMS, Hosting & Web Development ::