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Articles from our Experts in Management
Finding Real Success in Congress
April 28, 2014
Legislative success takes planning, persistence, and patience.
Don’t Write Off This Latest Threat
August 01, 2013
Even if Congress does nothing as the midterm 2014 elections approach, the credit union tax exemption is always at risk.
Capital is King
June 17, 2013
The Capital Access for Small Businesses and Jobs Act would strengthen CUs and be consistent with our not-for-profit, cooperative nature.
Humor and Innovation
June 07, 2013
CEOs sometimes try to force innovation—a classic mistake. That’s like Homer Simpson banging on his television and demanding that it “be more funny.”
Rebuild the Great American Middle Class
June 01, 2013
Many workers have fallen out of the middle class due to converging economic, political, social, and technological trends that began in the 1970s.
Regulations We’d Rather Not See
April 07, 2013
These are the regulations that make credit union CEOs as neurotic as hypercaffeinated squirrels.
A Man of Integrity
April 01, 2013
His handshake was as good as a contract.
The Road to Employee Engagement
February 11, 2013
Engagement is a byproduct of the development and career planning we provide employees.
Our Commitment for the New Year
January 14, 2013
Paul Gentile has joined CUNA as executive vice president, strategic communications and engagement.
Should We Be Concerned About Liquidity?
December 10, 2012
Your contingency plan should include prioritizing the assets you could sell to fund liquidity.
Credit Union Magazine
July 2014 digital edition
Slide Show: The Daily Duties of a Home-Based CU Manager
Regulators Focus on Interest-Rate Risk
Where Does it All Go?
A Social Media ROI Success Story
Happy 25th Birthday, Filene!
David, good point about the "recovering comfortably" comment. That was an editorial addition--which I'll remove.
Many good points but too rosy? Will the "Federal Reserve raise short-term interest rates 1% per year for the next three years, starting in 2015—“probably next year at this time” ? I have heard from other economist that the US government will go bankrupt if that happens due to the QE the fed has done for several years. Also it seems an exaggeration to say “We survived a heart attack,now the economy is recovering comfortably." Comfortably recovering is too ignore the economic stress that many members still live with daily that will eventually affect many credit unions.
Karan, Great article and insight. I would also recommend that you start getting those credit cards into the hands of the youth BEFORE they are in college. One of the best ways to reach this young generation is through mom and dad. Before the student goes to college, get them started with a credit card (even if mom and dad are joint on it). It's never too early to start marketing credit cards. Mark
I would respectfully disagree that transactional data is a good place to start. In my opinion, relationship data is a much better starting point. Transactional data tends to require more "mining" of thousands/millions of transactions to identify opportunities or threats. Relationship data, however, involves identifying and profiling your high-value relationships (those profitable relationships with multiple products/services, for example) and leveraging that information to attract/cross-sell similar members. Generally involves a bit less effort and quite a bit higher return.
Congratulations on a fine article. Perhaps the best advise is unsaid but exemplified throughout the article - namely avoiding the use of the term "Financial Literacy." The term is insulting and counterproductive because it implies that those who take the training are "Illiterate."
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