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Articles from our Experts in Lending
Get Your 2013 Mortgage Lending Almanac
July 22, 2013
New rules will recast mortgage lending from application to servicing.
The Time Is Now for Capital Reform
April 22, 2013
Credit unions want—and need—capital reform. The time is now
Earnings Back to ‘Normal’ Range
March 07, 2013
Average net income for credit unions in 2012 will be about 90 basis points of average assets.
Housing Is Staging a Comeback
January 06, 2013
Home sales are expected to rise 3% and home prices are expected to rise 2% to 3% in 2013.
Employment Picture a Bit Fuzzy
November 01, 2012
There is good and bad news on the economy, says CUNA economist Mike Schenk.
Lending Compliance Takes a Detour
November 01, 2012
CUs now can find the lending solution that is right for members.
Latest Reports Indicate Slower Recovery
August 20, 2012
While the economic recovery likely will remain on track, CUNA’s economists now expect marginally slower economic growth.
The Lifelong Consequences of Student Debt
August 01, 2012
U.S. student debt is about $1 trillion and growing, and defaults are climbing. It’s entirely possible this trend might evolve into a crisis.
Three Additional Rules From CFPB
July 20, 2012
The Consumer Financial Protection Bureau addresses mortgage originator standards, high-cost mortgages, and escrow accounts.
CFPB Will Keep CUs Busy
May 21, 2012
Agency puts priority on consolidated mortgage disclosures.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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