Articles from our Experts in Lending

Get Your 2013 Mortgage Lending Almanac

July 22, 2013
New rules will recast mortgage lending from application to servicing. READ MORE

The Time Is Now for Capital Reform

April 22, 2013
Credit unions want—and need—capital reform. The time is now READ MORE

Earnings Back to ‘Normal’ Range

March 07, 2013
Average net income for credit unions in 2012 will be about 90 basis points of average assets. READ MORE

Housing Is Staging a Comeback

January 06, 2013
Home sales are expected to rise 3% and home prices are expected to rise 2% to 3% in 2013. READ MORE

Employment Picture a Bit Fuzzy

November 01, 2012
There is good and bad news on the economy, says CUNA economist Mike Schenk. READ MORE

Lending Compliance Takes a Detour

November 01, 2012
CUs now can find the lending solution that is right for members. READ MORE

Latest Reports Indicate Slower Recovery

August 20, 2012
While the economic recovery likely will remain on track, CUNA’s economists now expect marginally slower economic growth. READ MORE

The Lifelong Consequences of Student Debt

August 01, 2012
U.S. student debt is about $1 trillion and growing, and defaults are climbing. It’s entirely possible this trend might evolve into a crisis. READ MORE

Three Additional Rules From CFPB

July 20, 2012
The Consumer Financial Protection Bureau addresses mortgage originator standards, high-cost mortgages, and escrow accounts. READ MORE

CFPB Will Keep CUs Busy

May 21, 2012
Agency puts priority on consolidated mortgage disclosures. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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