Articles from our Experts in Technology

Improve Members’ Online Experience

May 14, 2012
Studies show about 50% of attempts to open accounts online fail. READ MORE

 Is Isis Keeping You  Up at Night?

April 15, 2012
What could an organization called Isis and events taking place in Barcelona possibly have to do with credit unions? READ MORE

Mobile Banking Compliance

March 22, 2012
In my compliance world, I like to write about topics that are black and white. But this month I’m going to discuss mobile banking compliance, which currently features a few more shades of gray. READ MORE

Envision the Possibilities For Member Biz

February 01, 2012
My husband has a small property-care business—and he has a tablet and a smartphone. READ MORE

Artificial Intelligence Is Better Than None

January 24, 2012
Economists predict housing sales will be flat, small-business optimism will remain low, and jobs will be scarcer than a rotary phone. READ MORE

On Pirates And Profitability

November 14, 2011
A salesperson's recent pitch for mobile banking reminded me of the way retailers used to sell bell-bottom jeans. READ MORE

Mobile Security Jitters

November 01, 2011
Researchers at Javelin Strategy & Research were stumped when despite strong annual increases in smartphone adoption, a recent study showed no corresponding increase in consumer adoption of mobile banking. READ MORE

 Welcome to Web 3.0

September 26, 2011
Web 3.0 uses “semantic technology,” which combines information from many sources on the Web in real time. READ MORE

Next Up: Mobile RDC

March 01, 2011
Once mobile banking becomes commonplace, mobile RDC could become a differentiator. READ MORE

Stuck at '12:00?'

December 27, 2010
Participating in social media is risky but necessary. READ MORE

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