Articles by Lora Bray

Be Prudent When Exercising Caution

Excess caution impedes success.
Lora Bray
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Don’t be afraid to use analytics to help determine your value proposition.
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Startling Minds

Don’t lose sight of the opportunity to connect with other people.
Lora Bray
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Appreciate opportunities to ask questions and learn.
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A Source of Inspiration

What challenges inspire and motivate you to succeed at your CU?
Lora Bray
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‘Education brings about opportunity, and in turn inspiration.’
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Poodles or Ferrets?

Things aren’t always what they seem.
Lora Bray
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Financial fraudsters exhibit dogged determination.
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A Recipe for Success

Quality components and sufficient resources make for successful plans.
Lora Bray
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What’s cooking at your CU?
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Numbers Tell a Story

Lenders and owners are rehabilitating millions of foreclosed properties.
Lora Bray
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Can your CU become a character in the tale of the improving housing market?
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Help Make Fairy Tales Come True

How do you tell your story to your members as you help them to write their own?
Lora Bray
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CUs are members' knights in shining armor.
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The Top 10 Service Trends of the Future

Expect insourcing to replace outsourcing due to poor consumer experiences.
Lora Bray
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Savvy managers of frontline service providers will incorporate these trends in their strategies for member interactions.
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Let's Celebrate!

March is 'Credit Education Month,' so why not throw a party?
Lora Bray
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Personal remembrances may bring repeat business to your CU.
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Let's Shake On It

Nonverbal behavior can have much more impact than verbal messages.
Lora Bray
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What message can CU staff send with a simple handshake?
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