Articles by Lora Bray
What challenges inspire and motivate you to succeed at your CU?
April 22, 2013
‘Education brings about opportunity, and in turn inspiration.’Read More
Things aren’t always what they seem.
April 15, 2013
Financial fraudsters exhibit dogged determination.Read More
Quality components and sufficient resources make for successful plans.
April 15, 2013
What’s cooking at your CU?Read More
Lenders and owners are rehabilitating millions of foreclosed properties.
April 1, 2013
Can your CU become a character in the tale of the improving housing market?Read More
How do you tell your story to your members as you help them to write their own?
March 25, 2013
CUs are members' knights in shining armor.Read More
Expect insourcing to replace outsourcing due to poor consumer experiences.
March 20, 2013
Savvy managers of frontline service providers will incorporate these trends in their strategies for member interactions.Read More
March is 'Credit Education Month,' so why not throw a party?
March 18, 2013
Personal remembrances may bring repeat business to your CU.Read More
Nonverbal behavior can have much more impact than verbal messages.
March 17, 2013
What message can CU staff send with a simple handshake?Read More
How many consumers join to secure an auto loan—and then go dormant?
March 11, 2013
Let your CU be a harbinger of better times for your members as opposed to a fleeting vision of delight.Read More