Articles by Lora Bray

Times of Plenty

Gardeners and consumers alike must preserve and protect their returns.
September 9, 2013
How might your CU help members grow and keep their harvest?
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A Fair Analogy

Be the most learned of the fair, most fair of the learned
August 19, 2013
We all have the responsibility to know what our function is, and to do it well
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Where Does the Time Go?

Members need CUs’ help with retirement planning.
August 13, 2013
There’s a collective retirement gap among working households that ranges from $6.8 to $14 trillion depending on the financial measure.
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School Days

How can CUs help young adults with their first major financial decision?
August 12, 2013
Rising student loan debt hinders consumers’ ability to take out mortgages.
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Cause for a Rebel

How might challenging the status quo help you respectfully serve those around you?
July 29, 2013
Sometimes it is appropriate to rebel against tried and true practices.
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'Where Did We Park?'

Don’t overlook those mundane yet important details when launching into a new venture.
July 22, 2013
Unbridled enthusiasm can preempt us from laying a firm foundation for successful project implementation.
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Cut Through the Fog

Can your CU be a beacon of hope for consumers blanketed with student loan debt?
July 15, 2013
Be a lighthouse to help members navigate to successful financial outcomes.
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Dress for Success

Be ‘loud and proud’ about the products and services you offer and the image you present.
July 10, 2013
Be ‘loud and proud’ about the products and services you offer and the image you present.
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Find Your Voice

CUs hit the high notes for their members.
June 24, 2013
Are you singing the right part—or are you a soprano trying to master the bass line? 
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Going Up?

A change in perspective can occur with a simple thought or moment of appreciation.
June 10, 2013
‘Perspective is the most important thing to have in life.’
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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