Articles by Lora Bray

Research Roundup

Help Consumers Celebrate Financial Independence

For too many, poverty stands in the way of financial independence and a comfortable lifestyle.
Partnerships and collaboration can help create financial security.
Read More

What’s the Secret to Success? Questions!

We all want better answers, but first we need to ask the right questions.
Curious people are better able to define clear objectives and identify potential opportunities, research show.
Read More

Take a Selfie!

Image repair does not occur easily.
‘The No. 1 challenge for banks is differentiating themselves from other financial firms that have bad reputations.’
Read More

The Great Recession: Still on Shaky Ground?

The recession may be over, but many consumers have yet to find solid financial ground.
How can you help members find financial highs while confronting recessionary tremors underfoot?
Read More

Lollipops, Dog Biscuits, and the Evolving Branch

Back in the day, everyone was happy visiting the branch—‘even the dog left the CU with his tail wagging.’
Expect the traditional branch to shift to assisted self-service.
Read More

Our Employment Situation: What Is America Singing?

The employment picture is improving overall, but it remains fuzzy for young workers.
‘Job prospects for young high school and college graduates remain dim.’
Read More

Housing: Residence or Investment?

Home prices have been rising for 28 consecutive months.
Americans favor real estate as the best long-term investment.
Read More

Bridge the Trust Gap

How does your CU instill and maintain consumer trust?
Converting disengaged customers into fully engaged customers could open up billions in deposits and investable assets.
Read More

Digital Disruption: Bust or Blockbuster?

Transforming member relationships can be both good—and risky.
The digital transformation is changing how financial institutions interact and serve consumers.
Read More

Student Loan Debt Inhibits American Dream for Many

Pursuit of the American Dream—and higher education—often carries a big price tag.
Student debt prevents many young adults from achieving financial goals, such as buying homes.
Read More

What's Popular

Popular Stories

Recent Discussion

Your Say: What's Your Expected Loan Growth in 2015?

View Results Poll Archive