Articles by Lora Bray

RESEARCH ROUNDUP

Did You Hear That?

‘You earn when you listen—not just money, but respect.’
Listen to and learn from your members, co-workers, and the communities you serve.
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‘Help! I Need Some Money, Honey!’

How can CUs help members make prudent financial plans?
Consider the financial assumptions members make and potential perils they may encounter.
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Technology at Warp Speed

Embracing new technology involves risk—but so does the avoidance of new tools.
Acquiring new technology raises challenges for both consumers and service providers.
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Research Roundup

What, Me Worry?

‘You can’t wring your hands and roll up your sleeves at the same time.’
National Preparedness Month reminds us to anticipate and prepare for potential problems.
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Muddy Buddies

Think about how your leadership role in charitable community events can start a mud slide.
What has your CU done lately to show the community you care?
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‘Drop That GPS and See Where Life Takes You!’

How we respond to the unexpected can make for interesting journeys rich in opportunity.
Flexibility is essential not only in daily life but in meeting the needs of our jobs and members.
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Lean on Me

More consumers need a hand surviving the recession and preparing for retirement.
Do your members lean on you with their personal finance issues, financial literacy concerns, and other needs?
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The Trouble with Enigmas

Don’t assume members will figure out the CU difference on their own.
Consumers don’t have the time or inclination to solve riddles, decipher cryptic messages, or unwrap enigmas.
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Librarian in a Hard Hat

Hat’s off to those who proactively address research challenges.
This week’s Research Roundup examines student loans, a possible mortgage crisis for older Americans, and more.
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Make Information Actionable!

Consumers need actionable information regarding investments and housing.
You can’t accomplish your mission without the right data.
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Credit Union Magazine

Credit Union Magazine

October 2014

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