Articles by Bill Cheney

A Powerful Partnership in the State Capitals

CUNA and the leagues work together on state as well as national issues.
December 3, 2012
Nearly half of the members from the last Congress originally came from their state legislatures.
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Consumers Must Speak Up to Support CUs

We want to ensure consumers ‘get’ this point: A tax on CUs is a tax on consumers.
November 9, 2012
CUs will be challenged to show everyone that assaulting the CU tax exemption won’t be worth it.
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Celebrating CU Uniqueness

Take advantage of opportunities this fall to show your pride in the movement.
October 2, 2012
Three dates to circle in red on your fall calendar: Oct. 8, Oct. 18, and Nov. 5
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Can the Movement Reach for a Common Vision?

Our common values will continue to be the foundation of our success.
October 1, 2012
People are turning to CUs for value, great service, and a sense of community—and CUs continue to deliver.
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Working Toward a Shared Vision

It’s time for the CU movement—and only the CU movement—to define itself.
August 13, 2012
Most of us agree on the common values that bind us together as a movement: People helping people and people before profit.
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Answer the Calls to Action

 Bring to bear the strength of the movement and act on CU issues.
July 1, 2012
 Bring to bear the strength of the movement and act on CU issues.
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Tip Your Hats to the ‘T-Stone’

Increasing numbers of consumers now entrust their financial futures to CUs.
June 13, 2012
Polling indicates that 80% of voters view credit unions favorably, compared with 69% who view banks “favorably.”
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Satisfaction From aSmarterChoice

Heightened consumer interest in CUs picks up where it left off last year.
May 1, 2012
A little more than a year ago, CUNA and the leagues cooperatively unveiled aSmarterChoice.org—a website designed to tell consumers more about CUs.
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A Solid Standing With Consumers and Congress

CU membership and financial growth are on the rise.
April 1, 2012
With a full quarter of the year under our belts, I’m more convinced than ever: Credit unions are on the rise.
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It’s Time for Congress to Act

CUs, business advocates will continue to push for MBL legislation.
March 19, 2012
The GAC's date change is perfectly timed to encourage congressional action.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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