Articles by Ann Hayes Peterson

From Simon to Apple Pay

Another player enters the mobile payments arena.
Another player enters the mobile payments arena.
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‘Listen, Learn, Help, Lead’

New CUNA CEO Jim Nussle explains his leadership philosophy and priorities for serving CUs.
New CUNA CEO Jim Nussle explains his leadership philosophy and priorities for serving CUs.
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On My Mind

100 Million and Counting

Celebrate an important milestone with members.
Good news travels fast.
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Champions in Congress

Strengthening relationships with elected officials on both sides of the aisle is continual—and productive.
CU staff and volunteers work tirelessly to cultivate strong grassroots and political action programs.
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On My Mind

A Branch Evolution

Develop broader skills in your branch managers.
Deliver your products with the least friction possible.
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Members 'Muddling Through'

CUNA’s research shows members have a lot of financial worries.
Something seems amiss in member households.
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The Vital Role of Volunteers

‘There’s no such thing as too much education.’
‘There’s no such thing as too much education.’
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America's CU Conference

MacArthur: Driving in the Social Media Fast Lane

‘If everything seems under control, you’re not going fast enough.’
The ABCs of social media.
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America's CU Conference

A Hero for Small CUs

Joni Senkpeil honored as CU Magazine’s CU Hero of the Year.
Small CUs in sheer numbers are big business.
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On My Mind

A New Payments Norm

Get used to ‘creative destruction.’
Waiting for the payments revolution? Be patient.
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