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Articles by Ann Hayes Peterson

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CFO Council Conference

Control Member Data

The future of payments is more about data than payments.
May 22, 2013
Ann Hayes Peterson
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The future of payments is more about data than payments.
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CFOconference.jpg
CUNA CFO Council Conference

'Encourage Courage'

Four steps CFOs can take to inspire creative thinking.
May 21, 2013
Ann Hayes Peterson
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Creativity applies each time you connect with employees, members, and vendors.
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CFO Conference
CUNA CFO Council Conference

Scenes from the 19th Annual CUNA CFO Council Conference

The event kicked off Sunday, featuring a record-breaking 462 attendees, including 63 first-timers.
May 20, 2013
Ann Hayes Peterson
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The conference runs May 19-22 in Phoenix.
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Cooperative principles

Scenes from the Community CU & Growth Conference

Attendees urged to embrace year-round planning, risk analysis.
November 2, 2012
Ann Hayes Peterson
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CUs may behave like cooperatives, but they should brag more about being cooperatives.
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Community CU of the Year Award

Community CU Award Winners Embody Ideals of the Movement

Judges praised entrants for new and innovative products and services.
October 29, 2012
Ann Hayes Peterson
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Taking top honors were First Community CU, 1st MidAmerica CU, Gulf Coast Community FCU, and Dakotaland FCU, Huron, S.D.
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CUNA's Community CU & Growth Conference

‘If You’re Not at the Table You’re on the Menu’

CUNA pushes CU agenda despite gridlock in Washington.
October 26, 2012
Ann Hayes Peterson
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CUs face “crisis of creeping complexity” in regulations.
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CUNA's Community CU & Growth Conference

Live an Inspired and Inspiring Life

Author says it’s time for cooperatives to get their mojo back.
October 25, 2012
Ann Hayes Peterson
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Employees perform better when they’re inspired, not motivated.
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Envision the Possibilities For Member Biz

Time is money for the small-business owner.
February 1, 2012
Ann Hayes Peterson
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My husband has a small property-care business—and he has a tablet and a smartphone.
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With Fees in Focus, Share the CU Difference

CUs practice ‘real-time marketing’ as Bank Transfer Day approaches.
November 2, 2011
Ann Hayes Peterson
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What marketing strategies should CUs employ as bank fees make headlines?
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After the CARD Act

The 2009 Credit CARD Act set out to curtail abusive industry practices. What was accomplished and will more reform be on the way?
May 27, 2011
Ann Hayes Peterson
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The industry has seen significant improvements since the legislation went into effect. But card issuers are finding new ways to recoup lost revenue.
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May Cover

Credit Union Magazine

• May digital edition

May 2013

heroes

What's Popular

Popular Stories

Scenes from the 19th Annual CUNA CFO Council Conference

Survey Says: Americans Lack Credit Score Knowledge

Warren Morrow Named 2013 CU Hero of the Year

The ABCs of APT

Identify & Monitor Indirect Auto Lending Risks

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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