ARTICLES

Charting Your Course Through 2014

Before setting goals, be sure you hear from marketing, IT, and finance.
January 2, 2014
It's important to receive feedback from your entire staff before making plans and setting goals for the coming year.
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A 360º View

Survey the entire risk landscape with comprehensive risk management practices.
November 27, 2013
ERM reveals how risks are connected.
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CFO Council Conference

Control Member Data

The future of payments is more about data than payments.
May 22, 2013
The future of payments is more about data than payments.
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CUNA CFO Council Conference

'Encourage Courage'

Four steps CFOs can take to inspire creative thinking.
May 21, 2013
Creativity applies each time you connect with employees, members, and vendors.
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CUNA CFO Council Conference

Scenes from the 19th Annual CUNA CFO Council Conference

The event kicked off Sunday with a record-breaking 462 attendees, including 63 first-timers.
May 20, 2013
The conference ran May 19-22 in Phoenix.
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Scenes from the Community CU & Growth Conference

Attendees urged to embrace year-round planning, risk analysis.
November 2, 2012
CUs may behave like cooperatives, but they should brag more about being cooperatives.
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Community CU Award Winners Embody Ideals of the Movement

Judges praised entrants for new and innovative products and services.
October 29, 2012
Taking top honors were First Community CU, 1st MidAmerica CU, Gulf Coast Community FCU, and Dakotaland FCU, Huron, S.D.
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CUNA's Community CU & Growth Conference

‘If You’re Not at the Table You’re on the Menu’

CUNA pushes CU agenda despite gridlock in Washington.
October 26, 2012
CUs face “crisis of creeping complexity” in regulations.
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CUNA's Community CU & Growth Conference

Live an Inspired and Inspiring Life

Author says it’s time for cooperatives to get their mojo back.
October 25, 2012
Employees perform better when they’re inspired, not motivated.
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Envision the Possibilities For Member Biz

Time is money for the small-business owner.
February 1, 2012
My husband has a small property-care business—and he has a tablet and a smartphone.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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