ARTICLES

Social Engineers Target Service Staff

Customer service skills can be a handicap in the fight against fraud.
High-tech countermeasures do little to prevent a CU’s employees from succumbing to social engineering.
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Beware of Criminals Posing As 'Fellow Employees'

Impersonation is a favorite weapon in the social engineer’s arsenal.
Impersonators using this technique can persuade or manipulate employees into divulging sensitive corporate information.
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What You Don’t Know Really Can Hurt You

Social engineers wait for naïve, untrained staff to fall into their traps.
Without proper security awareness training, most front-line employees will be unaware of their surroundings and oblivious to social engineering.
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Don’t Ignore Threats From Behind the Firewall

More than half of internal data theft crimes are carried out by low- and mid-level staff.
CUs are more likely to experience data breaches originating from an internal threat rather than an external source.
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Black Hats, White Collars: Cybercriminals' Secrets Revealed

These crooks truly adopt the attitude of 'work smarter, not harder.'
We can all thank the film industry for permanently skewing our perception of computer hackers.
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Combat Social Engineering: Don’t Be the Weakest Link

Smart criminals go after the 'lowest hanging fruit.'
Social engineering tactics exploit the fundamentals of human nature.
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