Articles by Bill Merrick

America's Credit Union Conference

Gladwell: Bigger Isn’t Always Better

Being an underdog isn’t such a bad thing after all.
'A lot of our intuition is wrong about what an advantage is and what a disadvantage is.'
Read More
America's Credit Union Conference

Darling Shares Front-Row View of History

Decorated combat pilot describes chilling details following attacks of Sept. 11, 2001.
‘We can’t lead from our comfort zones.’
Read More
Special Report: Innovation Part II

What's New From i3?

Filene's group of innovators finds inspiration from unlikely sources.
Pizza delivery sparks idea for mortgage program.
Read More
Special Report: Innovation Part II

Innovate the Disney Way

‘Imagineering’ company takes a six-step approach to innovation.
Formal process creates ‘a powerful formula for value-creation.’
Read More

Innovation by Design

A formal approach to innovation helps CUs tap creativity from within.
Creativity, some believe, is an escape from disciplined thinking.
Read More
CUNA Marketing & Business Development Council Conference

‘Put On Your Strategic Hat’

Learning may be CUs’ only sustainable advantage.
‘Plant the tree now that people will sit under in 20 years.’
Read More
Book Reviews

‘Hearts of Courage’

Survival story by long-time CU CEO John Tippets is a testament to the power of faith and perseverance.

The story of how four people—one with a credit union connection—survived a horrific plane crash in the Alaskan wilderness caused one to exclaim, “The age of miracles is not yet past!”


Read More
CUNA Marketing & Business Development Council Conference

Crisis Communications: What to do when ‘Stuff’ Happens

Protecting your reputation is a matter of strategic planning.
Crisis communications is a dialogue, not a monologue.
Read More
CUNA Marketing & Business Development Council Conference

Highlights from Anaheim

Check out photos from Monday’s conference sessions.
Nearly 500 people are attending the 20th Annual CUNA Marketing & Business Development Council Conference.
Read More
CUNA Marketing & Business Development Council Conference

Best Brands Built on Ideals

Business lessons sometimes come in strange packages.
Great brands aspire to change peoples’ lives—and they benefit by doing so.
Read More
Credit Union Magazine

Credit Union Magazine

October 2014

What's Popular

Popular Stories

Recent Discussion

Your Say: Have You Ever Suffered a Denial of Service Attack?

View Results Poll Archive