Articles by Bill Merrick

CUs Give Parents, Returning Students a Helping Hand

Employees, members are quick to offer support as school year starts.
CUs display class with generous donations, low-cost loans, and expert advice.
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CUs Expand Their Arsenal in Tax Fight

League CEO sees effort to maintain CU tax exemption as both a threat and opportunity.
‘Let’s look to our toolbox of technology and social media.’
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Special Report: Innovation Part I

Set Your Innovation Process Free

Is formalizing creativity detrimental to the process?
'Good ideas can happen in the office, at a ball game, at church, at a party—anywhere someone’s creative juices are touched.'
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America's Credit Union Conference

Keep Generations X, Y, and Zoomers Happy

Different generations have varying work styles, leadership expert says.
‘We need to invest in coaching, not judging,’ advises Cheryl Cran.
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America's Credit Union Conference

Grant: Don’t Give Until it Hurts

Create a workplace atmosphere where 'givers' thrive.
Those who help others succeed often go far in the workplace.
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America's Credit Union Conference

Open the Doors to Creativity

Everyone has a wellspring of creativity, says Cirque du Soleil’s Lyn Heward.
Embrace ‘collective creativity,’ whereby everyone is responsible for contributing to the creative process.
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America's Credit Union Conference

Indirect Lending: Yea or Nay?

CU lenders debate the wisdom of obtaining loans through auto dealers.
Do CUs do a disservice to members via indirect lending?
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America's Credit Union Conference

Gladwell: Bigger Isn’t Always Better

Being an underdog isn’t such a bad thing after all.
'A lot of our intuition is wrong about what an advantage is and what a disadvantage is.'
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America's Credit Union Conference

Darling Shares Front-Row View of History

Decorated combat pilot describes chilling details following attacks of Sept. 11, 2001.
‘We can’t lead from our comfort zones.’
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Special Report: Innovation Part II

What's New From i3?

Filene's group of innovators finds inspiration from unlikely sources.
Pizza delivery sparks idea for mortgage program.
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