Articles by Bill Merrick

"I never thought there was such evil in the world," recalls Sharon Brimmer, who worked at a CU branch in the World Trade Center’s North Tower.

Cool, crisp, and cloudless is how Cliff Rosenthal recalls the start of Tuesday, Sept. 11, 2001. That soon changed.

CU aims to convince young adults to spurn higher-priced banks.

Employ vigilance to keep retailers from steering consumers toward non-CU debit cards.

"If we're not growing, we're rotting," CUNA researcher says.

Consider several factors when determining whether to participate in NCUA’s voluntary prepayment plan for corporate stabilization assessments.

‘Tireless effort’ of CUs, leagues, and CUNA sent a clear message to the Fed.

Don't wait for the Fed's final interchange rule or for legislation delaying its implementation to determine how to recoup millions in lost debit interchange income.

Don't wait for the Fed's final interchange rule or legislative action to prepare for lost fee income.

Connecting with people online isn't about hyping your CU's rates, it's about conversing with members.