Articles by Bill Merrick


In Pursuit of Perfection

‘Diamond Performance Framework’ can help CUs achieve excellence.
‘Trust your wingman to get you where you want to go.’
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Simon Sinek: ‘Leaders Eat Last’

You can run a company, but you can only lead people, ACUC keynoter says.
Great leaders put people before financials.
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Develop a Mobile-First Mindset

The mobile channel affects all areas of the CU.
‘Get on the bandwagon with mobile optimization.’
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CU Makes Staff’s Financial Wellness ‘A Core Focus’

Employees who are financially secure have less stress and are more productive.
‘Our employees recognize that we are committed to them.’
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Biometrics, Other Tech Catalyze CES Conversation

New tools must augment security, enhance convenience, and minimize liability.
Future technology's efficiency of space and energy consumption translates directly to dollars saved.
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Hampel: Economy, Loan Growth ‘Pretty Decent’

PEIS discussion examines current economy, risk-based capital, and housing finance reform.
CU loan growth is picking up, says CUNA’s chief economist.
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Give HR a Seat at the Leadership Table

Involve human resources leaders in strategic planning and corporate strategy.
‘Many in executive leadership have not given HR leaders the respect they deserve.’
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CUNA Marketing & Business Development Council Conference

More Scenes From MBD14

Conference sessions examine everything from Big Data to social media.
‘Marketers make the vision happen.’
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CUNA Marketing & Business Development Council Conference

‘We Need a Better Way to Fight’

Organizations must improve how they handle workplace conflict.
‘Active listening can put relationships back together.’
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CUNA Marketing & Business Development Council Conference

Marketing Q&A

Panel discussion examines how to gain staff buy-in for promotions, plus other topics.
Tell staff how they’re moving the needle and reward them.
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