Articles by Bill Merrick

Give HR a Seat at the Leadership Table

Involve human resources leaders in strategic planning and corporate strategy.
April 10, 2014
‘Many in executive leadership have not given HR leaders the respect they deserve.’
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CU Makes Staff’s Financial Wellness ‘A Core Focus’

Employees who are financially secure have less stress and are more productive.
April 8, 2014
‘Our employees recognize that we are committed to them.’
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Biometrics Catalyze CES Conversation

Security tool must augment security, enhance convenience and efficiency, and minimize liability.
April 1, 2014
Security tool must augment security, enhance convenience and efficiency, and minimize liability.
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CUNA Marketing & Business Development Council Conference

More Scenes From MBD14

Conference sessions examine everything from Big Data to social media.
March 14, 2014
‘Marketers make the vision happen.’
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CUNA Marketing & Business Development Council Conference

‘We Need a Better Way to Fight’

Organizations must improve how they handle workplace conflict.
March 14, 2014
‘Active listening can put relationships back together.’
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CUNA Marketing & Business Development Council Conference

Marketing Q&A

Panel discussion examines how to gain staff buy-in for promotions, plus other topics.
March 14, 2014
Tell staff how they’re moving the needle and reward them.
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CUNA Marketing & Business Development Council Conference

Sell Your Ideas to the CEO

Think strategically and be familiar with CU ratios.
March 14, 2014
‘Start thinking and talking more about strategy.’
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CUNA Marketing & Business Development Council Conference

Opening Scenes From MBD14

A photographic look at the annual CUNA conference.
March 14, 2014
Nearly 450 CU marketers gather in Orlando for premier conference.
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CUNA Marketing & Business Development Council Conference

Be a ‘Rock Star’ Marketer

Successful marketers and business developers do three things consistently well.
March 13, 2014
‘Success today is a team sport.’
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CUNA Marketing & Business Development Council Conference

CUNA MBD14 Underway

Nearly 450 CU marketers gather in Orlando for premier conference.
March 13, 2014
Scenes from opening night at the CUNA Marketing & Business Development Council's annual conference.
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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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