Articles by Patrick Totty

Taking Care of Business Cards

Commercial credit cards provide access to new revenue opportunities.
CUs have a history with consumer credit cards, and many are expanding into business credit card services with a minimum of pain and fuss.
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Tools of the Trade

CUs Navigate the Mortgage Reg Maze

Impending regulations are ‘more fast-track than ever before.’
CUs face a jumble of new mortgage regulations in 2012.
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Tools of the Trade

Member Databases a ‘Gold Mine’

Mining member records helps CUs unearth a treasure trove of data.
Too many CUs either fail to segment or use obsolete segmentation schemes.
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Mobile Providers Tackle Security Concerns

Some mobile banking security fears are based on the unknown.
Mobile security is an integral part of any security discussion.
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Repo Man Goes High-Tech

Auto remarketers handle all aspects of the repossession process.
Auto repossessions are as American as apple pie, reaching nearly three million during the depths of the Great Recession.
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Executive Compensation: Waiting for a Rebound

Expect smaller pay increases, fewer incentives.
When compensation does rebound, CU executives can expect greater regulatory accountability.
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Beware the Inside Job

Core processors warn CUs about the threat of internal fraud.
Core processors are well aware of the need for security against fraud and theft—whether committed by employees, members, or outside scammers.
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CUs Search for Hire Power

Reduce employee turnover by finding the best people and getting the most out of them.
HR tools help CUs find and keep qualified staff.
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Check 21: Image Is Everything

The latest in capture technology gives CUs entrée into new markets.
Even though the volume of checks written gradually declines each year, CUs should continue to invest in check-capture technologies that automate item processing and lower costs.
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Get a Charge Out of Your Cards

Boost credit card success by controlling expenses, embracing rewards.
Credit card profitability is surprisingly robust for many CUs.
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Credit Union Magazine

Credit Union Magazine

October 2014

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