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Articles by Patrick Totty
Tools of the Trade
Member Databases a ‘Gold Mine’
Mining member records helps CUs unearth a treasure trove of data.
December 19, 2011
Too many CUs either fail to segment or use obsolete segmentation schemes.
Mobile Providers Tackle Security Concerns
Some mobile banking security fears are based on the unknown.
November 19, 2011
Mobile security is an integral part of any security discussion.
Repo Man Goes High-Tech
Auto remarketers handle all aspects of the repossession process.
October 15, 2011
Auto repossessions are as American as apple pie, reaching nearly three million during the depths of the Great Recession.
Executive Compensation: Waiting for a Rebound
Expect smaller pay increases, fewer incentives.
September 9, 2011
When compensation does rebound, CU executives can expect greater regulatory accountability.
Beware the Inside Job
Core processors warn CUs about the threat of internal fraud.
September 2, 2011
Core processors are well aware of the need for security against fraud and theft—whether committed by employees, members, or outside scammers.
CUs Search for Hire Power
Reduce employee turnover by finding the best people and getting the most out of them.
August 9, 2011
HR tools help CUs find and keep qualified staff.
Check 21: Image Is Everything
The latest in capture technology gives CUs entrée into new markets.
July 11, 2011
Even though the volume of checks written gradually declines each year, CUs should continue to invest in check-capture technologies that automate item processing and lower costs.
Get a Charge Out of Your Cards
Boost credit card success by controlling expenses, embracing rewards.
June 7, 2011
Credit card profitability is surprisingly robust for many CUs.
ALM Helps CUs Tough It Out
Tools keep CUs from sacrificing future margins for higher yields today.
June 2, 2011
ALM involves constant planning for possible future scenarios.
Leave No Risk Unchecked
Globalization and electronic fraud heighten risks for CUs.
April 21, 2011
CUs are in the business of managing risk. Whether dealing with lending, investments, or liquidity, managing risk requires a careful and calculated approach.
Credit Union Magazine
September 2014 digital edition
Plan Your Deposit Pricing Strategy Before Rates Rise
Q&A: How Technology Shapes CU Branch Design
Q&A: Staff Functionality Dictates Modern Branch Design
Four ‘Must Haves’ for Mobile Pay Technology
Money Machine Grabs Shoppers' Attention
While I thought that the premise of the article was good, I found one point very disturbing. It is that the Visions FCU ages people off their board at age 70. I found that really offensive. It perpetuates what I believe to be the regrettable marginalization of elders in our society, and the often erroneous assumption of debility and decline after a certain chronological age. Lots of folks over 70 are leading dynamic and viable professional lives and contributing to our society. How about Warren Buffet, a number of Supreme Court Justices, Jimmy Carter, the late Nelson Mandela and the late Maya Angelou, to name but a few, along with scads of writers, academics, performers, artists, and often our friends, neighbors and colleagues. If Visions wants new people on their board, it seems as though the term limitations and a nominating committee can accomplish that without aging all people off at age 70. I think that’s so insulting. And if those were paid employment, it would be illegal. I do wish you’d have picked a different credit union to profile---one that perhaps does many of the same things, without the arbitrary age exclusion. There have to be others out there.
David, good point about the "recovering comfortably" comment. That was an editorial addition--which I'll remove.
Many good points but too rosy? Will the "Federal Reserve raise short-term interest rates 1% per year for the next three years, starting in 2015—“probably next year at this time” ? I have heard from other economist that the US government will go bankrupt if that happens due to the QE the fed has done for several years. Also it seems an exaggeration to say “We survived a heart attack,now the economy is recovering comfortably." Comfortably recovering is too ignore the economic stress that many members still live with daily that will eventually affect many credit unions.
Karan, Great article and insight. I would also recommend that you start getting those credit cards into the hands of the youth BEFORE they are in college. One of the best ways to reach this young generation is through mom and dad. Before the student goes to college, get them started with a credit card (even if mom and dad are joint on it). It's never too early to start marketing credit cards. Mark
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