ARTICLES

Prepare for ‘All Things Mobile’

How will financial services technology evolve during the next few years?
Patrick Totty
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How will financial services technology evolve during the next few years?
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Mobile Services Boost Member Engagement

Mobile deposit and ‘instant balance’ check are among the most popular features.
Patrick Totty
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“Our studies show that mobile financial services users tend to be extremely satisfied with the experience.”


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ERM: Get to the Heart of ‘What If?’

Enterprise risk management serves as an early warning system.
Patrick Totty
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Enterprise risk management serves as an early warning system.
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Rewards Keep CU Cards ‘Top of Wallet’

As demographics change, consumers’ card reward preferences also shift.
Patrick Totty
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Rewards programs are the top driver of which credit card tops a wallet.
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Stars Align for Auto Loans

New- and used-auto loans account for the bulk of CU loan growth.
Patrick Totty
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If you're taking stock of where CUs are doing their heaviest lending, look no further than auto loans.
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Develop a Mobile-First Mindset

Embrace new tools and technologies—notably mobile financial services.
Patrick Totty
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Succeeding in lending requires credit unions to embrace new tools and technologies—notably mobile financial services.
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The Changing Face of Fraud

Malware, social engineering keep fraud prevention on the front burner.
Patrick Totty
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'Educate your staff and members. The more alert eyes and ears, the better.'
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Smartphones, Mobile Computing Create Internal Security Challenges

CUs must respond by acquiring new mobile technology security.
Patrick Totty
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The ubiquity of smartphones and laptops creates a complex problem: internal fraud by employees.
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Insurance Sales Boost CU Income

Make the right offers to the right members at the right time.
Patrick Totty
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Revenue from insurance sales is the 'gift that keeps on giving.'
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Unearth Hidden Treasure with Data Analytics

Business intelligence services help CUs turn data into action.
Patrick Totty
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CUs have an immense amount of data, but need to know how to use it.
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