Articles by Judy Dahl

'Staff Up' to Meet Compliance Burden

Dramatic regulatory changes require more CU-specific compliance expertise.
Compliance staff must be involved in all significant business initiatives early on.
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Data Security: Plan for the Worst Scenario

Response time, staffing, and planning help prevent and minimize damage from data security breaches.
Credit and debit cards pose the biggest threats to members’ data.
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Payment Preferences for the Ages

All generations have preferences, but they all want options and efficient delivery.
In general, the younger the member, the more willing he or she is to try new technology.
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Clearing Up CARD Act Confusion

Member education continues as credit card programs adjust to comply with the CARD Act.
CUs explain how members and staff are adjusting to CARD Act requirements.
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Succession Planning: Have a Strong Bench

The time to develop a plan is before you need it.
Many CEOs delayed retirement to steer their CUs through tough times and to replenish their recession-depleted retirement funds.
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Succession Planning

The time to develop a CEO succession plan is before you need one.
Replacing a CEO can be a lengthy process. The time to develop a CEO succession plan is before you need one.
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