Articles by Judy Dahl

The Dawn of a New Payment Era

CUs plan for short- and long-term payment strategies.
June 1, 2011
With a big shift in payment preferences, CEOs are in touch with technology trends as they develop their CUs’ short- and long-term payment strategies.
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Recommended Reading

CU execs discuss some of their favorite books on business and leadership.
May 1, 2011
Here are a few book recommendations from three CEOs.
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Mitigation Practices Help CUs Manage Risks

Have a risk-mitigation plan, a process, and a team in place before you need them.
April 1, 2011
Three CUs describe their risk mitigation strategies.
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A Lending Conundrum

CUs struggle to balance members’ lending needs with increasing compliance requirements.
March 1, 2011
CUs must balance compliance and member service.
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Attract Member Investments

Well-managed investment programs can draw new investors and retain existing member deposits.
February 1, 2011
Three credit unions share best practices for outsourced investment programs.
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'Staff Up' to Meet Compliance Burden

Dramatic regulatory changes require more CU-specific compliance expertise.
January 1, 2011
Compliance staff must be involved in all significant business initiatives early on.
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Data Security: Plan for the Worst Scenario

Response time, staffing, and planning help prevent and minimize damage from data security breaches.
December 1, 2010
Credit and debit cards pose the biggest threats to members’ data.
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Payment Preferences for the Ages

All generations have preferences, but they all want options and efficient delivery.
November 1, 2010
In general, the younger the member, the more willing he or she is to try new technology.
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Clearing Up CARD Act Confusion

Member education continues as credit card programs adjust to comply with the CARD Act.
October 1, 2010
CUs explain how members and staff are adjusting to CARD Act requirements.
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Succession Planning: Have a Strong Bench

The time to develop a plan is before you need it.
September 29, 2010
Many CEOs delayed retirement to steer their CUs through tough times and to replenish their recession-depleted retirement funds.
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