Articles by Judy Dahl

Post-Recession Staffing Strategies

Today’s employees must be highly trained, adaptable, and tech-savvy.
Judy Dahl
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Credit unions are looking at staffing differently these days because of the challenging economy and changing technology.
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Advice for Tomorrow’s Leaders  

Cultivate good interpersonal skills, and know the right questions to ask.
Judy Dahl
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The path to excellent leadership often includes some form of executive training. Among the options for training is CUNA Management School.
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Multitasking Employees

Recession-induced cost-cutting has resulted in leaner staffs and 'universal' employees.
Judy Dahl
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The Great Recession left indelible marks on nearly all aspects of CU operations—and staff.
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Strategic Planning  During Uncertain Times

Consumer confidence is still fragile, and the economic outlook changes daily.
Judy Dahl
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Strategic planning is even more challenging during uncertain times.
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Consider Members’ Stories  When Making Loan Decisions

CUs make more loans and increase member loyalty by empowering their loan officers.
Judy Dahl
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Members' stories can play a key role in loan decisions, CEOs agree.
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Handling Post-Recession Repossessions

CUs work fast and smart to keep repos under control.
Judy Dahl
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To turn around recession-related increases in repossessions, CUs have beefed up their loan-assessment processes, initiated faster action on collection procedures, and worked diligently to help members avoid repossessions.
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 Reactions to NCUA’ s  Final Rule on Corporates

CUs want to support the system, but they might have to look outside for some services.
Judy Dahl
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Although NCUA’s final rule on corporate credit unions eliminates some onerous provisions from previous versions, it limits retail credit unions’ choices and increases the need for financial scrutiny. And with fewer corporates left, some credit unions are looking outside the credit union movement for services.
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Play Every Day

Tips on how to take leadership to the next level.
Judy Dahl
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Asking Ron Burniske how he keeps his leadership skills sharp is like asking how baseball players keep their hitting skills sharp.
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Taking Leadership to the Next Level

Don’t check out or rest on your laurels.
Judy Dahl
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Learning to lead isn't a finite process, say credit union CEOs. It's a lifelong quest.
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CUs Serve Only One Master

Their exclusive focus on member needs is still CUs’ best competitive edge.
Judy Dahl
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What's the single most enduring factor giving credit unions a competitive edge?
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