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» Judy Dahl
Help Employees Rediscover Their Mojo
Act quickly to reinvigorate capable employees performing below their potential.
April 15, 2013
'We try to instill the concept that we're a learning organization, and that it's better to ask than to make a mistake.'
Corporate CU Assessments Handcuff Growth, Prompt Cutbacks
Replenishing the Corporate Stabilization Fund has been especially hard on small CUs.
March 3, 2013
CU executives hope NCUA Corporate Stabilization Fund assessments will help keep the CU movement healthy in the long term.
CU Marketers Take a Multichannel Approach
Three award-winning CUs use new and traditional tools to get the word out.
February 1, 2013
‘Marketing is only as effective as the people putting it together.’
CUs Looking for Lending Uptick in 2013
Focus on fundamentals and keep an eye on risk, lenders advise.
January 6, 2013
Credit unions expect modest loan growth this year as the economy improves.
Employee Fraud: Prevent the Inside Job
Employee theft increases during difficult economic times.
December 18, 2012
Employee theft causes more business bankruptcies than any other type of crime.
CUs Talk Tech Priorities for 2013
Mobile platforms, security, and member relationship management top the list.
November 19, 2012
“Mobile” is a key theme in the conversation, along with meeting member needs.
Improve Sales Culture to Boost Lending
Training can help staff turn member interactions into loan opportunities.
November 17, 2012
CUs have retooled to help staff recognize and act on lending opportunities that also benefit members.
Succession Planning: The Urgency Builds
As baby boomers begin to retire, CUs will see turnover at all levels.
September 1, 2012
Approximately 10,000 baby boomers will turn 65 every day for the next 18 years, reports the Pew Research Center.
Post-Recession Staffing Strategies
Today’s employees must be highly trained, adaptable, and tech-savvy.
August 13, 2012
Credit unions are looking at staffing differently these days because of the challenging economy and changing technology.
Advice for Tomorrow’s Leaders
Cultivate good interpersonal skills, and know the right questions to ask.
July 1, 2012
The path to excellent leadership often includes some form of executive training. Among the options for training is CUNA Management School.
View All Articles by Judy Dahl
Credit Union Magazine
December 2013 digital edition
Making an Impact in Motown
League Presidents Pass the Torch
Survey: Young Credit Card Users are Better Credit Risks
A Look Back With Jeff Post
CUs Can Expect Economic Tailwinds
Good list of five, with room for a 6th, i.e., avoid cheerleaders as directors. When it comes time for a constructive critical thoughts to be raised by senior governance directors, cheerleaders add no value other than making themselves feel valuable because of 'feel good' fairy dust they want to sprinkle over everything said and everything done. That's not Governance, that's Cheerleading, and it requires a change of uniform and a change of title.
Great advice Barry! -Mary Ann Schlung Colorado Credit Union
I had the pleasure to attend this year conference. Josh was dynamic speaker. Love the "why" message.
Amen, Amen, Your financial well being has a lot to do with the time of your birth. I used to envie those guys at Employers Insurance who came home from WWII and stepped right into a growing economy full of opportunities. Never gave much thought tot he fact that their "opportunities" occurred because they had survived the Depression and hadn't been among those killed in action in the Great War. They wer, frankly, in short supply.
" We put members first by constantly seeking to anticipate, not react to, member needs and launching innovative programs before our members even know they want them." Reminds me of what Henry Ford said: "If I asked people what they wanted, they would have said faster horses."
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