Articles by Steve Rick

Meager Margins

CU net interest margins could drop below 3% for the first time in history.
December 12, 2011
Don't expect a turnaround until 2013.
Read More

A Sea of Liquidity

Will the Fed institute QE3, extend QE2, or shrink its balance sheet?
July 1, 2011
Should the Federal Reserve start a new round of quantitative easing (QE3) to ensure the economic recovery, or is it time to let the market determine interest rates and let economic chips fall where they may?
Read More

Embrace New Lending Strategies

How does your CU plan to rebuild its loan portfolio this year?
April 11, 2011
The flood of new regulations makes this an ideal time to discuss the CU difference with your members.
Read More

Don't Fight the Fed

Only time will tell if QE2 is effective.
January 1, 2011
The Fed believes QE2 is a necessary condition to support a fragile recovery, and a way to prevent disinflation from becoming deflation.
Read More

Will We Double-Dip?

The two sides of the debate are worth consideration.
November 10, 2010
There are two sides to the debate. Are you a double-dipper or a recoverian?
Read More

What Happens in Europe Doesn't Stay in Europe

The top 10 effects of the Euro-Zone debt crisis on the U.S. economy.
August 19, 2010
The latest "100-year" economic crisis to affect the global economy, which lately seems to occur every seven to eight years, is the Euro-Zone debt crisis. The culprit: Too much borrowing and spending during the last decade.
Read More

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive